I have had both hips replaced (4years apart) as an NHS patient at the Ramsay Treatment Centre (Horton Hospital, Banbury). Both operations were performed by consultant Mr James E Owen. He was very clear in his explanations of the process and throughout I felt very well looked after. I had an epidural for both operations which worked well and I would recommend this. After the second operation I lost more blood and felt very unwell in the middle of the night, the rapid response and understanding of the night staff was excellent. One of the staff made me a cup of tea and sat chatting to me until I was relaxed enough to go back to sleep. I found all the staff very friendly and helpful.