Riverside Retail Park, Albion Way, Norwich, NR1 1WR
The majority of the staff were lovely, but what let my experience down was a lady called Becky, who was very nice to me but her manner to other staff members wasn’t. Whilst waiting for my appointment I heard Becky say to a trainee “I know your standing there looking pretty but I need you to do this”. She also said to another member of staff about another college hand writing, and said “il write it like a normal human” the member of staff she was referring to could have dyslexia ? I felt she was rude and quite intimidating to members of staff.
Everything was explained to me. All staff were polite & friendly to me. Had help with picking out my new glasses, & again everything was done very professionally. Would have no hesitation in recommending Boots to anyone else for eye tests.