William Harvey Hospital

Kennington Road, Willesborough, Ashford, Kent England, TN24 0LZ
 
1 2 3 4 5 22,192 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a patient
11th April 2020

Went today at William Harvey was sent to go there by 111 . One of reception lady jump into my conversation as I trying to explain why I was sent there she was really rude said I should go home for mild symptoms yet I was pregnant. The nurse who was doing me assessment called my name at the waiting area asked me just there outside if am permanently legally leaving in Uk and I wondered why she asked me out there is it because of my skin colour? The doctor saw me but they had given different description of what I had said I was feeling . I felt discriminated at the first time until the end . Does it mean being black am given different service than everyone??

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
17th January 2020

I was treated so well in emergency.They sent me a text to ask how well iwas treated .Bt the number 80870 was unrecognised ,The survey had numbers 1 to 5 1 being good.I was going to put 1 my hospital number is00535965 .I amsorry I was unable to answer the text,but my treatment was fantastic andI would just like to say thankyou and keepup the good work

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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1 2 3 4 5
Written by a carer
25th December 2019

My mother was rushed into hospital on the 17.12.2019. The care that she received in resus was truly fantastic. The staff went above and beyond. The head nurse still goes to visit my mum on the ward, and takes time out of his break to go and visit her. Thanks to all the staffs care and knowledge, they have given me and my family the best Christmas gift ever, my mum. I would also like to thank all the staff on Cambridge K, for their care, from the doctors, nurses, catering, cleaners. We all know that the NHS is very stretched, but they all do such a fantastic job. Saying thank you is not enough for giving us our mum back. You all all brilliant. Thank you.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
22nd November 2019

i attended A&E on the 21 11 2019 ,i was treated by so many lovely friendly people from booking in to having my treatment ,then returned on the 22 11 2019 ,i was early for my appointment ,but seen to within 20 minutes ,but again attended to by nice friendly staff ,treated and finally within no time seeing the doctor who said that i need some minor attention and will write to me with my appointments ,experience was terrific ,5 star treatment ,many thanks .(for all the miseries and complainers should be greatfull to have such a lovely health service )im really pleased ,m gleissner

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
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1 2 3 4 5
Written by a patient
4th November 2019

The Doctors and Nurses all work extremely hard and my feeling is always there is not enough of them to do their jobs as efficiently as they would like which must be very frustrating for them I do wonder if they are paid enough and if not this won't help recruit more but if the budget doesn't allow for this should you be looking at some of the higher paid people to see if they are all needed or would take a reduction as surely the ones that are needed most are the ones dealing directly with the patients

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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1 2 3 4 5
Written by a patient
30th October 2019

I was extremely well looked after and I strongly recommend being anaesthetised from the spine rather than a general anaesthetic because you are awake during your operation so your recovery is much faster. The only way to improve is on money being invested by the government to provide more beds and renovations. Also more staff so doctors and nurses aren’t overworked. Honestly how can you encourage people to go into this profession on such low salaries and exhausting hours. Government step up !!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
3rd October 2019

Had appointments at this hospital was treated fantastic by all the staff that dealt with me everyone was so caring and lovely also understanding my appointments were with Mr Alex Chipperfield the treatment I have had from him is just fantastic what a surgeon this lovely man is he gave me my legs back after not being hardly able to walk through pain this man is a hero where no one else would help me he did so much and I’m pain free can’t thank this lovely man enough I will never forget what he has done for me he is the most fantastic surgeon also the most fantastic man thank you s much for giving me pain free legs that work without pain

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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