Western General Hospital

Crewe Road South, Edinburgh, Scotland, EH4 2XU
 
1 2 3 4 5 44 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a patient
19th March 2020

Everyone was so kind and supportive. I don't think it could be better. Nurses and doctors were always there helping and reassuring. Catering was first class.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
24th February 2020

Was admitted to WGH on 6th Feb for MVD Surgery. I was obviously nervous beforehand but was put at ease by the calmness and professionalism of the staff. I was admitted into HDU for one night after the op and cant praise the nursing highly enough on the Day and Night shift. I was then moved to Ward 33 before being discharged on 12th Feb. The staff on all shifts in the Ward were attentive and friendly and helped me with any issues i had. I praise all the staff on this ward from Domestic services, all nursing staff and clinicians. I worked for many years in the NHS and know how demanding it can be on the lives of the dedicated staff that work in it. It is just a pity that it is politicains that let the NHS down and it deserves more. Thank You, Derek.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
7th January 2020

I enjoyed my stay here despite having brain surgery.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
24th December 2019

Was in this hospital for 8 days in a respitory ward could not fault this hospital one bit and all the staff every member of them were so cheeri I left here on first name terms with the staff so much patience and care for there patients didn’t feel as tho I was just a number in here Allways said if in hospital I prefer western general allways recommending as been In here quite a few times

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
20th December 2019

By far the most superior empathetic staffed general hospital in the Edinburgh area in my own experience and this is also widely known throughout locals in the Edinburgh area.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
23rd November 2019

In for endoscopy and was seen bang on time. My nurse was very friendly and funny (joked about being in for colonoscopy, the fear on my face). Was told because my notes showed previous infection, would have to be seen last. But still very little wait time. Tv switched off but I'm sure they would have switched it on if asked. Have to wait an hour after for sedation to wear off, and then offered hot drink and choice of sandwiches (x2). Great after having to fast. Need someone to take home, I got lost finding my partner and still being slightly sedated ended up going home without proper discharge. Got phone call to check was ok, no telling off, just checking up. Staff amazing. Not stressed at all. Even have free WiFi now. That's new.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Written by a carer
14th October 2019

My mum was transferred from St John's hospital to the western general at the end of September and was discharged earlier today. We as a family would like to thank the staff for the amazing care and attention she received during her time at the hospital. Special thanks go to all the staff members in wards 58 and 24 who treated my mum in a caring and professional manner.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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Resources

Short link to review Western General Hospital: http://iwgc.net/eb6fo