The Royal Marsden Hospital (Chelsea)

Fulham Road, London, England, SW3 6JJ
 
1 2 3 4 5 21,671 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Review of Radiosurgery,
13th June 2021


I was not an inpatient so did not have any meals at Royal Marsden hospital Sutton. My treatment was painless ( Radiotherapy/CyberKnife) so did not require pain control.


The success of my treatment depended on maintaining a comfortable position with minimum of movement. I was receiving treatment for a brain tumour which required me to wear a fixed shell (face mask) to limit movement of my head. Some of the staff were better at positioning the mask than others. I found that if the mask was placed accurately, it was much easier to maintain the fixed position necessary. Accuracy is key for this. All staff were very considerate but I think a method of applying the mask should be a standard procedure.

Experience
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Dignity/Respect
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Involvement
1 2 3 4 5
Information
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Cleanliness
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Call bell
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Meals
Rating not given.
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Pain Control
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1 2 3 4 5
Review of Radiotherapy Chelsea,
10th June 2021


Great care with Great Staff


N/A

Experience
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Information
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1 2 3 4 5
Review of Radiotherapy Chelsea,
28th May 2021


Excellent! Everything worked like clockwork with all appointments on time.


Nothing

Experience
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Dignity/Respect
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Information
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Cleanliness
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Staff
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Call bell
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Meals
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1 2 3 4 5
Review of Radiotherapy Chelsea,
19th May 2021


The staff were incredible. The reception staff were helpful, cheerful and well informed. Tobi, Verity, Anna and Aisha were absolute super stars. I felt well looked after at all times and they were always kind. Thank you to everyone!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Call bell
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Meals
Rating not given.
Worries-concerns
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Pain Control
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1 2 3 4 5
Review of Radiotherapy Chelsea,
18th May 2021


The staff who looked after me for the duration of my radiotherapy were absolutely fantastic. From my very first session they were so reassuring and friendly. Through to when I developed side effects at they acted quickly and I felt like they really cared. It made my whole experience easier and I am very thankful to Kate, Maryam and Georgie on Reuben.


Nothing could have been improved.

Experience
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Dignity/Respect
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Involvement
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Information
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1 2 3 4 5
Review of Burdett Coutts,
15th May 2021


Top notch attention and care overall


/

Experience
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Dignity/Respect
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Involvement
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Information
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Cleanliness
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Staff
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1 2 3 4 5
Review of Radiotherapy Chelsea,
12th May 2021


There was nothing that could have been done better !


not applicable

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Call bell
1 2 3 4 5
Meals
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Pain Control
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1 2 3 4 5
Review of Burdett Coutts,
11th May 2021


I have been discharged today having spent an overnight stay on the ward for a minor procedure yesterday under general anesthetic. The personnel all the way from the receptionists, cleaners, catering staff, porters, nurses up through the anesthetist team and finally the surgeons have been exceptional and are a credit to themselves and the Royal Marsden Hospital.


The ward feels a little bit like a converted corridor, it's a little cramped and disorderly in the way it is laid out. The main view from my particular bed was the wards patient toilet and shower door, which was quite rightly busy a lot of the time. This wasn't great with me being in recovery and trying to get some rest :-)

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Pain Control
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1 2 3 4 5
Review of Radiotherapy Chelsea,
10th May 2021


I was impressed by the kindness and dedication received. There were a few questions which were not applicable to my case but if it had been I am sure it would have been satisfactory.


What I found a pity was that you didn't get any personal relationship with t he consultant treating you. But perhaps because in my case I saw quite a few different ones.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
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Staff
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Call bell
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1 2 3 4 5
Review of Rapid Diagnostic and Assessment Centre,
30th April 2021


The technician for the mammogram was incredibly sweet, professional and very compassionate. She made me feel at extreme ease. Her name is Victoria and she works at the rapid diagnostic and assessment centre at the royal Marsden in Chelsea. She also speaks great Italian :). Thank you Victoria for all your help and support, with all my heart

Recommend
1 2 3 4 5
Dignity/Respect
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Involvement
1 2 3 4 5
Information
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Cleanliness
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1 2 3 4 5
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Meals
Rating not given.
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Resources

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