The Mcindoe Centre

Holtye Road, East Grinstead, England, RH19 3EB
 
1 2 3 4 5 24 reviews

Average ratings

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1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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Cleanliness
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Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a carer
14th January 2020

The team at the hospital were first class, they really looked after me and were very kind .

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Written by a patient
13th January 2020

It was a very good experience nice, within a lovely environment. The nursing staff and health care providers were lovely and helpful. The only flaw was that I felt the anaesthetist did not reassure me enough, as I was incredibly worried about being awake. However, I slept and remember absolutely nothing.. waking up when the plaster was on, so I wished I could have believed him.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
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Written by a patient
13th December 2019

From arrival to departure I felt completely at ease. All of the hospital staff are professional and courteous, nothing is too much trouble. A friend of mine had a procedure 3 years ago and as a waiting friend was never once made to fell in the way which added to my decision to use this particular centre.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
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Written by a patient
22nd November 2019

I've had many cosmetic procedures over the last few years at different hospitals so I have some good comparisons... the care I received at the McIndoe has definitely been the best so far. The staff were really, really lovely. The processes, from pre-op through to follow-ups, all felt really thorough and professional. Communication was great from beginning to end. I just felt generally well looked after and made to feel comfortable at all times - never an inconvenience. If I could suggest an improvement then the catering standard could be a little higher. Don't get me wrong, it wasn't bad, I have just had better elsewhere.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
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Written by a patient
28th October 2019

All staff were welcoming, supportive and kind in all that they did. They made an anxious patient at his ease and functioned very professionally as well.

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Written by a patient
24th September 2019

I attended The Mcindoe Centre for a surgical procedure and I must say all the staff were outstanding. They made me feel comfortable and at ease, they ensured that I was fully informed about what was going to happen, everyone was friendly and helpful. I couldn't have been in a better place.

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Written by a patient
29th August 2019

I have had a Corneo Plastic procedure to my right eye. It was carried out by a talented caring person Gok Ratnarajan who has great skill I was kept informed about the procedure as it progressed I am so happy with the results and so quickly making all the difference to my vision Its better than it was 30 years ago Gok heads a great team of people who are patient focused Thanks My only disappointment was i was last on a long list so had to wait rather a long time Its the outcome that is important and i give that 10 out of 10

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Written by a patient
3rd August 2019

everyone at the centre was very friendly and helpful

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Written by a patient
15th July 2019

Everything was perfect, the only addition that would be great is TV's in the day surgery rooms to relieve the boredom and feeling of isolation whilst waiting for surgery.

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Written by a patient
21st May 2019

The whole atmosphere is friendly but calm, well organised and professional - very impressed with all the staff I met

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Resources

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