The Goodall Centre

The Goodall Centre 2024-04-26 Person 1 5 0

Allow the patient’s to be more involved in the decision Making .I have not had a medication review in 2 year approx . This doctor is I clever man he can make a judgement based on secondary information, Without seeing the patient. First contact there I found out they recorded in the notes a pack of lies, they said I was refusing take my medication, which was absolute fiction. I said he carnt expect patients to carry on taking medication without at least an annual review. The lady I sen for 5 appointments basically said you going to have to try and use the tools I have to try and control my lows. Easy said than done, Basically you never get over rape. So basically no medication review, and pull my self together and learn to live with it

The Goodall Centre 2024-03-03 Person 1 5 0

My first cpn passed away and was off sick for months i’m talking about 8 months and I never saw anyone else during this time. The next team co-ordinator i saw during 8 months i saw 3 times , I knew more about them than they knew me .The last team co-ordinator new again i saw 2-3 times in the last year nearly then they were off sick . I feel as if i have no mental health support for the past 2-3 years even though i’m their patient . I was told recently by a dr there that they had lost patients notes because of a new computer system and they couldn’t access my records .They are very short staffed and I feel the place is crumbling down

The Goodall Centre 2024-02-15 Person 1 5 0

giant waste of space just want rid of patients don’t listen to you then they finally offer something to try help but it’s in a group situation to which i explained numerous times i can’t deal with groups i am not in the right mental place for it and its causing me serious distress trying to force myself to do the group when i explained i made the choice to put my mental health first and not make myself worse they decided that means i am not engaging so discharged me yet i said i would try anything they could offer that wasn’t in group situations but that isn’t good enough because the nhs only offers group work even if it causes serious distress but that’s our good old nhs for you no wonder the suicide rates are so high in this area

The Goodall Centre 2024-01-19 Person 1 5 0

A useless service that offered no help whatsoever. I was contacted only a couple of times and that was after I instigated the contact. The people working there should be ashamed of the level of care that they offer.

The Goodall Centre 2023-12-06 Person 1 5 0

I get that things are stretched/no staff etc. however, This is genuinely the worst service imaginable. I don’t understand why they bother even taking anyone on. I don’t actually get what they do. Ive been totally neglected by them for months and non of my paper work even got done by my so called support worker that didn’t care less about me. Awful. Feel worse than how I did before being referred here. Just don’t bother they just play down your problems anyway and try to gaslight you into thinking there’s nothing actually wrong with you.

The Goodall Centre 2023-11-23 Person 1 5 0

It appears my previous comments have been taken down....what a waste of time this service is. They tell you how your feeling without even asking questions. I've been told that my condition doesn't cause certain problems. Yet when I've contacted my GP they tell me different and that what I'm saying is true. Get this horrible service revamped or there'll be more poor people suffering further or even taking their own lives. It's hard enough living with poor mental health let alone someone telling you your difficulties aren't associated with your condition, when in fact I'm the person living with it so I know what's causing the problems I'm going through. GET IT SORTED

The Goodall Centre 2023-11-07 Person 2 5 0

The care received from Debbie Wiston has been good, if only I could get through on the phone, for North press 1 for South 2 and that is has far as I've got for 4weeks it's enough to drive any one to distraction please take the damn machine of chuffing loop, some of us out here need help urgently

The Goodall Centre 2023-09-18 Person 1 5 0

My review has been taken down and no longer appears on this forum, which is soul destroying because forums like these are the only voice you can have once the pals service has gaslighted you about an abuse and rewarded those who abused with absolutely no consequence. Psychiatrists are gods in chairs with power over the vulnerable, a doctor I trusted and thought was a good man psychologically abused me on a phone call, two years on and I am still broken and unhealed. He was machivellian and I'm sure he knows how to be a good doctor and if he has ever helped you then I won't take that truth from you, but know the system has a underbelly and he and my first care coordinator used it and me. It is cruel to gaslight and play mind games with people with a history of psychosis (the saddest thing is at the time I'd had good health for years and he sent me to the darkest corner of my mind just for fun), these people are masks and they do good and bad deeds aplenty in these buildings and play gods with peoples minds.

The Goodall Centre 2023-07-16 Person 2 5 0

I was given 30mg elvance tablets told me everything would of been alright took Saturday I was fighting for my life come 2:30 in the afternoon with a 29% survive rate heart rate was through the through at 175 beats per minute I was rushed to resus fighting for life I’m only 21 years of age and normally really fit and healthily but one of these tablets nearly took my life I wasn’t given the correct assessment to see if meditation was safe for me and in a result of all this I nearly lost my life so people please be careful because I got so lucky someone else might be as lucky

The Goodall Centre 2023-06-29 Person 1 5 0

need to improve the way staff treat people we are gaslighted into thinking we got things wrong they need to improve communication with us, they need to respect us as normal people just because we have mental health issues doesn’t mean we are stupid respect us allow us to be part of decisions find actual services to help and support us. when some of us need psychological help get us it rather than not put us on lists then say they are full. get appointment’s made when you say you will rather than leave us for weeks with unknowns. when we phone and say our mental health is going down hill and it’s going to get worse give us the support we need then rather than wait till it gets worse. when we phone to say we are at the point of wanting to end it all don’t tell us our “bucket” as she calls it isn’t as full as we are saying it is so we don’t really want to end it your not living our life you don’t know our feelings listen to us rather than thinking you know best as i say we are not stupid. the service overall needs a full overhaul you need to try and fix it the staff you having working some are great and have a good knowledge about mental health but many of them don’t have a clue and have never been through any type of mental health problems themselves so they are reading from a book and seem to think they know best when we are living it daily listen to us more rather than ignore us and most importantly stop lying to us be honest. the crisis team is just as bad both this service and the crisis team tell us take a hot bath have a cup of tea yes such a magical fix if this worked then we would do it but it doesn’t this service is broken and no one cares they all blame other services for the lack of care it’s like they are just waiting for us to give up and end it sick of the awful mental health service in this area they blame the government when i have been in and out of mental health services throughout many governments labour for many years, conservatives the coalition etc and it’s always been rubbish the issue isn’t the funding or the government it’s the management and the way the money is spent in this area they don’t care about mental health services and would rather spend it elsewhere i know it’s never going to change they could get billions of funding and they would still not care about mental health services because that’s county durham for you