Reviews
Reviews
It has improved my care strength and my walking is much better.
All very good.
Supportive and well explained.
Poor consultant care
Extremely long waiting lists
Only get my appointments here as a member from another source had to chase it up.
Have had to seek at pay for private diagnosis, private psychiatrist private treatment, private counselor very expensive, otherwise my treatment would have taken another 14 months and been very impersonal and inflexible.
We are very sorry to read this review which does not reflect the service we try to provide and must have been very upsetting to you. Whilst we are not able to identify the consultant, we will use your comment to stress the need for all staff to listen to and understand patient needs. Our long waiting list is due to new monthly referrals far outstripping our resources set by commissioners. This is not acceptable and frustrating for patients and we are working with commissioners to increase capacity. This would prevent the need to resort to private treatment.
Although it took a long time coming, it was great to have one-to-one support and advice. The training was a useful refresher and the Practitioner was non-judgemental and professional.
The Practitioner was also able to refer us to LAC CAMHS, something that we had been constantly knocked back for by others (social workers etc) for some time but something that we knew our child needed and we were at a loss how to achieve. The Practitioner was able to recognise this from our conversations and feedback from school. As a result we were able to see a Psychiatrist which resulted in our child getting a diagnosis and medication which has had a big impact on his behaviour and will potentially enable him to keep his place in a mainstream school. We are very grateful for this and his ability to help us as a family here.
CPN is a good consciencious listener, very punctual and on time. No problems whatsoever
Colin is very kind, caring and understanding. He listens and always does what he says he will
OT Welcome group
Since Colin been on board I feel supported and Sam works well with Colin