St John's Hospital at Howden

Howden Road West, Livingston, West Lothian, Scotland, EH54 6PP
 
21 reviews

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Written by a NHS patient
19th August 2023


Although my appointment was scheduled for 8.30am the department did not open till that time. It was OPD1 eye department. I was seen at 9.15am and everyone I dealt with apologised for the delay. Everyone who interacted with me were very professional and friendly and were attentive and explained the how and why of the procedures. Special mention for Dr. Seshadri who explained everything in a manner I could understand

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Written by a NHS patient
26th April 2023


Just today 21st April 2023 I was admitted to the Day Of Surgery department to have a growth removed from my arm under local anaesthetic. I have have to say that every single staff member within the Day of Surgery department were superb. I cant praise them enough for the way I was looked after for the time I was there. I would like to say a big thankyou to you all. John Ellis

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Written by a NHS patient
9th December 2022


My mother, who s 82 years was referred to St Johns hospital with a bump to the head, she had fallen over in the bathroom. Her scalp was cut and required some stiches and she also has the underlying condition of Alzheimer's. She stayed overnight in the hospital after being driven there by an ambulance. I visited her and she was no different to how I know her. My dad had also accompanied her in his own car behind the ambulance. He told the doctor on arrival at the hospital that she suffers from Alzheimer's. She was kept in the medical assessment unit - MAU for 4 days which was unnecessarily long. She was then transferred to ward 9 and put in a side room where she stayed a further three nights. I asked the nurse why she had been put in this room. The nurse replied because she has had a head injury. My father came into visit one day and found a packet of sandwiches at the foot of the bed, he enquired about them and the nurse told him that is my mums' dinner. She could not open the packet! He came in one day at 11.30 am and she was still in bed. I visited on a Sunday at noon and she was still in bed! The doctor had failed to note that my mother has Alzheimers on admittance. This condition contributes towards my mothers failure to cope with everyday activities. The failure of the simple procedure of recording a patients past medical history on admittance at the accident and emergency is atrocious. The doctor had contributed all my mothers problems to the head injury when it was caused by her altzheimers all along! My mum is now recovering from the stress of being in St Johns hospital.

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Written by a NHS patient
5th December 2022


Took to hospital in an ambulance with a severe head injury left in a freezing cold waiting room for over 3 hours for triage then sent home had to return to a&e another twice got seen by a doctor after getting a bed then get put back into the waiting room or left in a corridor watch nurses and doctors on there phones in groups and giggling apparently not doing any work both times to be sent home ok when I’m still in severe pain and vomiting not how health care professionals should be treating there patients

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Written by a NHS patient
25th October 2022


As an ex nurse I was particularly anxious about my intented operation(knowledge isn't always a good thing) In addition to the proposed surgery I have back and knee problems and am overweight. I discussed my concerns with theatre staff re them possibly injuring my long term health problem s whilst under anaesthetic . The nurses and Dr's listened and obliged to my requests. Theatre recovery staff and day surgery staff were excellent. Kind and on top of pain management. The ward was clean and the food was good. Thankyou very much to all those who work hard to help make their patients stay a positive one. I appreciate you all.

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Written by a NHS patient
23rd March 2022


Arrived fir observation at 3.30pm and sat in corridor. Moved myself to a comfy chair in a room. Then was moved to another room with less comfy chairs. Then was moved to A & E reception, very uncomfortable and cold. Time now 12.45 am. Apparently waiting for a bed on a ward and to get blood results to see if I have heart problem. My bum is sore from sitting on this hard chair. Think I’ll phone for taxi and go home. I mean someone has to leave their bed for me to have it but how can they go home in middle of night? The whole set up is ridiculous and the coffee shop is closed. Food in A&E not great either.

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Written by a NHS patient
13th January 2022


I have been in St Johns for 7 hours now had my obs done once I tested positive for covid and was sent by GP following a suspected Pulmonary Embolism I was given water once had to ask a second time was checked on twice by nurses and a few times by a lovely doctor who finished his shift 3 hours after I arrived since he left my care has been appalling it took them 5 hours to have me xrayed no one been to see me in nearly 2 hours another doctor told me I could go home and to get my things together while he got my discharge form 2 hours later still waiting place is in darkness it's almost 12.30am and I've been here since 4pm I'm raging tried calling the ward and no answe

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Written by a NHS patient
21st May 2021


I had occasion to go to St John's A&E last night. After contacting NHS24 I was initially seen by a paramedic at home, then taken to A&E by ambulance. I cannot recommend all the staff highly enough. NHS24, the paramedic, ambulance staff and A&E staff were all thoroughly professional and efficient. Thank you and well done. Alan

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Written by a patient
6th November 2020


Great nursing and medical staff. Very well treated and could not fault StJohns Hospital. We have an NHS service in Scotland to be proud of.

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Written by a patient
19th October 2020


I was admitted for review following a kidney infection that was not responding to treatment. I was taken to a ward in excruciating pain and told I could have no pain relief until a doctor had seen me. No doctor came, 2 hours later after asking again several times I was moved to another ward again with no pain relief. After saying I was going to have to go home to get some pain relief as I just couldn’t take the pain anymore I was again moved to another ward. 4 hours in and still no pain relief, not even a paracetamol I was again told I had to wait for a doctor. When I asked when a doctor might be available I was told it could be another “few hours” even though I was crying and curled up in pain. The nurse went to get a doctor and he said I’d just have to wait more. So even though I could barely walk and I was on my own I left the hospital and went home alone in a taxi to get pain relief. I’ve had to self medicate and use google to check for signs of sepsis myself. Shocking care, I’m disgusted at being treated this, won’t be back to this hospital even though it’s 5 miles from my house I’ll be going to 20 miles to the next nearest.

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