Average ratings
Reviews
Afier my operation I was wonderfully assisted by the hospital staff.
Thank you.
Marco Tomacelli Filomarino
I highly recommend this hospital to anyone. the staff was very friendly and helpful along with their clean and respectful environment, many thanks.
I had my knee replacement surgery performed by Mr A Alzaawia on 4/5/23
at Welco Hospital. I must express my gratitudes for his unwavering dedication and outstanding care he provide to me . It is because of healthcare professionals like you that individuals like me can face the challenges of medical procedures with confidence.
Outstanding care given and very patient. Only thing I would change is having the fact that I am blind written uo at my bed so caregivers would know before speaking to me.
I cannot recommend this doctor highly enough. My experience under his care has simply been superb!
Date: 15th/ 11/2022
Thank you All
To: Gastroenterology department at St George's university hospital, London.
I don’t want to go into details of the problems, but I want to use this opportunity to say THANK YOU to the NHS most importantly to Dr Sophie Barker, she is absolutely a fantastic consultant Gastroenterologist.
My pain level was very bad that I became so anxious, but she put me at ease because she is very patient, calm, and listened attentively to everything I said. In trying to find out what was causing my pain, she sent out referrals to the various departments.
I cannot thank you enough for your time and all the referrals, scans, and blood test results WOW!
I really felt that she took good care of me, I am beginning to eat and feel normal!
My children are saying “mummy you look different, and you now play with us more” that makes me cry for joy.
Thank you so much!!!
Esther Kloppel
After a false start being lost in the system for 2 years and a complaint about the consultant who "lost me" my case was picked up by Sofia Makrydema who turned out to be a safe pair of hands.
On the day of my op delays beyond her control as staff did not arrive on time so the theatre was not ready but the consultant was. The op was good, continuity of care and follow up from Sofia was good as expected. On the ward could hear the patient who had only just come on to the ward being firmly told to get up out of bed. Only when she got a word in edgeways and was able to say she'd only just arrived on the ward did the attitude become less aggressive. Food I'd had the night before was left on my table overnight and I had to ask for it to be removed next morning. I know the NHS are under pressure and nurses work extremely hard.
Thanks to Sofiya and her team for great care and follow up.
A fantastic service all round.
The journey to my procedure started with an outpatient appointment with Professor Morgante. At last someone who really new about my condition and understood how debilitating it can be. Before long she had me on her waiting list and here I am having had it done,
I was absolutely terrified of the surgery I was having. I was told to arrive the evening before, ready for the procedure next day. I was given a bed on Vernon ward, no where near where I was having the op.I had come a long way, was scared and felt I couldn’t go through with it. But the staff in Vernon treated me like royalty( I’m not). They had no idea why I was there except to be looked after until the next day. Whilst sitting feeling lost in such a big place, a lovely guy came over from neurology to go through my consent. He let me ask loads of questions, despite it being quite late and I immediately felt better.
The next afternoon I went over to neurology for my procedure. There I was treated with kindness, respect and dignity, by Mr Pereira, his reg. Rebab ( who came to me every day, sometimes more often, to tell me exactly what was going to happen each day) and the whole team. Being told what is going on is essential otherwise one’s mind makes it up. Mr Periera, his reg and many staff I hadn’t met or remembered, must have done a very slick procedure, as I was not in theatre very long. The recovery nurses were so calm and soothing after the procedure, it was like a human hug. I am certain that this kind of care makes people better quicker. I had 2 GA’s in 6 days and both teams were phenomenal.
Had I been aware of how great the care was going to be I would have less.afraid.
Back in the wards, Mckissok and Kent, yet again I felt safe and relaxed by such great care. The night staff introduced themselves each evening at handover, as did the day staff. The day and night care was outstanding, mainly because the nurses seem to like their jobs as well as their patients. Seems a silly thing to say, but there was no gossiping staff ignoring ringing bells, no eye rolling and nothing was too much trouble. The food ladies used common sense and brought hot puds after I had eaten my meal. Sounds petty but it shows a level of care I haven’t received in other hospitals.
I can’t name any one as EVERYONE seemed to care like I was family.
However, special thanks to Mr P and all his team. I said thank you so many times before discharge, but I think I can fit one more in, so thank you to everyone in Neurology.
Wonderful staff, wonderful care. Food not so good but edible. I felt like a human being not just an occupier of a bed. Thank you St Georges and staff.