Reviews
Reviews
Great care by a great team
Nice members of staff.
lete
Nobody wants to be in hospital but if you have to be then Bart’s is the place to be.
Bart’s is well managed, spotlessly clean, The staff from cleaners, porters, nurses, physios, radiologists, doctors to consultants are extremely warm and friendly, always a big smile, so vital for patients who are a little anxious. You feel you REALLY matter to all the staff, they raise you up!!! I will not name names as it would not be fair to single out individuals from such a fine team.
To all at Bart’s I send my heartfelt thanks for the care and empathy I received during my stay with you.
With my vey best wishes
John King
Once again I feel disappointed by the poor admin at Bart's. I travelled all the way from Nottingham and arrived 20 minutes before my appointment.
After using the self-check-in, I was sent to clinic 1. Two minutes after arriving I was told I should be at clinic 3. I arrive at clinic 3 and I'm met by a confused face. Apparently, I "show on one system, but not the other". I'm told to sit and wait. Ten minutes pass and I've not heard anything, so I check if I've been found on the system. I'm told I have and I'm next up.
Long-story-short, and I'm still waiting an hour and a half later and I'm suddenly informed I now need an ECG first. This isn't on my appointment letter and wasn't mentioned to me previously. I therefore need to wait to have that done before they can fit my holter.
In the end, I am there for over 2 hours. This is despite you proudly stating on the screen in front of me that everything is running "on time".
I'm now back on the train, heading home, tied and drained.
I wish I could say that this was a rare occurrence, however sadly a version of this has happened close to 90% of the appointments I have had at Bart's.
My operation and care proceeded with perfect precision thanks to Mr Ambekar’s excellent Surgical Team and the dedicated staff at all levels.
I saw Dr Elly Brockbank and Dr Devlin during my last follow up appointment post surgery and asked if it was possible to leave feedback. I was diagnosed with Stage 4 Ovarian Cancer on 5th June and since then I can’t fault a single stage of my care. The doctors were quick to put me on chemotherapy as the cancer was spreading quickly, all whilst talking me through the procedure and offering me mental and physical support. I was not treated as just another patient, the care felt personal and I feel this played a great part in my recovery. Despite the nature of the appointments, I have always looked forward to seeing the doctors as their kind words and professionalism bring great reassurance. Dr Brockbank’s regular check ins prior to surgery came with practical advice and an opportunity to voice any concerns so I felt prepared going into theatre. Post surgery, I never had any doubt when my consultants told me that I was now in remission and I will forever be grateful for the outcome. If ever there was a way in which a cancer diagnosis should be treated, I feel that my level of care would be exemplary!
Total lack of communication between departments. Seemed like they hadn’t actually read any of the notes regarding my son. He would get told one thing by one team which would get his hopes up to then get told another by a different team. One doctor had no bedside manner whatsoever ever and I can only hope that no other family has the dealing with her in the same situation.
From the time of my arrival at the hospital I was looked after with great care . And consideration everything was spoke to me about so I could understand what was going on the nurses spoke to me and made me at ease as did the doctors . I felt comfortable being the under the care of the hospital you have a great team there . The nurses made sure I was comfortable and I didn't need for anything they put themselves out for there patients .as did did catering staff and cleaning staff it was a pleasure to meets so nice staff allways polite .
I was there in August 2015 and I owe my life to Dr Waldman and his team. Him and his team saved my life. Everyone there from top to bottom was amazing. I know Dr Waldman has moved to a bigger role but he is truly an exceptional cardiologist and doctor and an amazing human being. I can not praise all the nurses enough. I go there every year for annual check up.
I was there yesterday as well from the time you enter the hospital and you leave is such a great experience.
I would like to say thanks so much to all the people in Barts they are amazing people they put there patients first and they are never without a smile.
I pray for all of them everyday I wish I could repay them for there care support and kindness. When I say everyone I mean everyone the Porter the cleaner the staff at the bottom who do not get enough credit honestly wish we all could become such good human beings like all the people at Barts.
Aftab Ebrahim
Hospital number 9867954
The care I have received in the past and even over the weekend from almost all the staff within GUCH, Endocrinology and pulmonary cardiology teams have been exceptional. So, I am at odds with myself to write a less than glowing review.
My cardiac device and body disagreed from an infection. Dr Will discussed what had happened, sought further advice from his professor, I assume- Mr Hunter (I have not met him as he is not my cardiologist and this was essentially emergency care. I was informed that removal needed to be immediate and Will took the care necessary to put my mind at ease and transferred me to ward C where I met the usual incredible set of medical care practitioners.
However, it fell apart when the perfectly pleasant man Dr Nikhil Aluwalia decided to proceed; after telling me initially that his senior consultant will be coming to perform the procedure, but this is not an issue as Nik should be fully qualified, given his status.
Unfortunately, this is where his 'disruptor' beliefs met his cavalier attitude and combined with a total disrespect of me as a woman and more specifically presented the very thing black people-specifically black women have been accusing doctors of getting Wong for some time. It seems Dr Nikhil Ahluwalia believes I could not feel pain. Let us recall that my wound site was infected. Yet, he did not wait for the local anaesthetic to work. He began, I explained that I was not feeling pressure but actual sharp pain, he paused and then continue, repeating that it would be over soon, 'and it is much like giving birth'. To which I duly told him not all people go through less than traumatic births. Only then did he seem to understand and he certainly was deaf to my stating that I can still feel him tugging and sharpness.
When will doctors like Nik learn that patients are not for practicing until then get it right? When will black people get treated with dignity and due care especially with pain management? And, how dare a male doctor allude to teh pain of childbirth when he has never experienced giving birth to a little human?
I am so very disappointed and angry that something like that is happening with such a young doctor,it seems that for all the research and new training on treating women and more specifically black women; nothing has changed!