Reviews
Reviews
Brilliant care by a team that made me welcome on the ward while maintaining professional standards at all times
I was recently an inpatient for a total knee replacement. I can honestly say I received excellent treatment throughout the whole of my stay. All of the staff who I had contact with were polite, respectful and diligent in carrying out their jobs. Though they were clearly under pressure and under staffed I didn't feel as though I was kept waiting at all or that meeting my needs was too much trouble. During my time in the hospital it was my birthday and due to COVID I wasn't allowed visitors so one of the staff nurses arranged a little birthday cake and the singing of happy birthday.
I have been in this hospital for a number of procedures over the last 10 years and have never been disappointed with the care I have received and would recommend it.
I had both of my knees replaced at this hospital. My care and treatment were second to none. Everyone were so nice and helpful.
Good care.
The nurse allocated to me was lovely, very caring and considerate. The hospital was spotless. Booking in was easy an there were no delays in being allocated my bed for day surgery. I was treated with respect and dignity at all times. I was just disappointed that the anaesthetist was late arriving at the theatre after explaining to her that I had hard damaged chemo veins that were extremely painful. After several attempts by another anaesthetist and my hand filling with fluid, the anaesthetist that visited me on the ward arrived. After another couple of attempts (5 in total) I was finally asleep in tears and in excruciating pain. I felt very let down after the anaesthetist in the ward made a point of pointing out to me how experienced she was and then wasn’t at the theatre when I arrived. I felt like a pin cushion!
I found the staff to be most considerate and understanding at all times. Mr Spiegleberg doing an excellent job on my knee. After nine months I have been discharged which shows that everything has been a success.
Mr L Graves
I have had two operations at this hospital (August 2018 and November 2019) and on both occasions the care has been outstanding. The staff were so friendly and caring despite the pressures of their job. They were reassuring and providing the upmost care and support. I am truly grateful.
Everyone was very kind and attentive.
Made me feel special
That staff are so kind and caring
Terrible. I had to wait for over an hour despite calling before hand to check the clinic was running on time. Very poorly run and I would never recommend to anyone