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St Albans City Hospital

Normandy Road, St Albans, Hertfordshire, England, AL3 5PN
 
40,324 reviews

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Written by a NHS patient
9th July 2024


I have been under the wonderful breast clinic team for the last 6 years and have had two day surgeries. I have felt safe and listened to at all times. I would highly recommend this hospital.

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Written by a NHS patient
9th July 2024


Very clean surroundings - attentive staff.

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Written by a NHS patient
3rd July 2024


My treatment at St Albans breast clinic has always been excellent with the exception of my follow up appointment which was delayed by 8 months! Shame there was no apology. I am so impressed with the West Herts patient portal and the ease of use to change appointments. It seems to be working really well. I should have had a bone density scan in 2022 and that didn’t happen, not sure why. 2 years on, I should hopefully finally have this done. The consultant was going to request an ultrasound scan and I received a phone call the same day to arrange one for 3 days later - impressed.

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Written by a NHS patient
1st July 2024


The entire team today were brilliant. I was reassured, made to feel special and the seamless efficiency was most impressive. I was apprehensive, as a male, entering a predominately female environment; i needn’t have worried. 10/10 doesn’t quite do justice to my first class treatment and care. Thank you.

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Written by a NHS patient
14th June 2024


The team at St Albans City Hospital are fantastic! All the staff are very friendly, efficient, and professional. I completed all my exams within 2 hours, which was incredibly convenient. Throughout my visit, the staff made me feel relaxed and well cared for. Their dedication to patient comfort and excellent service truly sets them apart. I highly recommend St Albans City Hospital for their outstanding care and efficiency.

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Written by a NHS patient
12th June 2024


I am under the care of the Breast Care Team and I have to say they have been brilliant.The organisation within the team is excellent.Plenty of information and a very caring attitude.The only negative is the Parking at the hospital.It's a stressful time and having to search for a parking space and pay a small fortune when you do find one is not the best experience you can have.

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Written by a NHS patient
6th June 2024


St Albans Hospital is the best hospital in Hertfordshire in my opinion. I have stayed in in the past for a night. The care is more than 5 star ! The staff are friendly, helpful and look happy. I would hate to be treated anywhere else! The breast clinic is superb and I totally trust the clinicians who change lives! I must say something about the lady on the reception desk as you enter the hospital. She is always so helpful and goes out of her way to try and help if you have a problem. The only bug bear I have with the hospital is the lack of parking - which if you have an appointment time can be stressful finding a space quickly. But this is not the fault of the Drs and Nurses and all the staff who give their best so should not reflect on my review. But it does need to be fixed now the hospital is offering so many services. I feel so lucky that I live in a place where the hospital is outstanding - that is exactly what it is!

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Written by a NHS patient
6th June 2024


Great hospital.

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Written by a NHS patient
5th June 2024


Well located, good facilities, not too big, friendly staff.

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Written by a NHS patient
31st May 2024


I had an excellent experience at St Albans, especially from the medical staff, but also at the cafe.

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