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St Albans City Hospital

Normandy Road, St Albans, Hertfordshire, England, AL3 5PN
 
1 2 3 4 5 40,267 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a NHS patient
6th August 2021


Just had total knee replacement in De La Mare ward and could not find any faults or concern at all. The staff were so helpful and nothing to much trouble to make my visit comfortable.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Written by a patient
11th January 2021


I have been under the care of this hospital's outpatient department for several years and have always found it extremely satisfactory.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
24th December 2020


Excellent care in a COVID environment - i felt treated as an individual and any concerns listened to and completely safe. The nursing team and my consultant were truly professional and outstanding.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
21st December 2020


I visit the hospital’s two different departments for my ailments and each time I am treated with respect and staff always ready to help. The hospital is clean makes one feel safe. I feel welcome each time for my appointments.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
17th December 2020


Brilliant care by a team that made me welcome on the ward while maintaining professional standards at all times

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
20th November 2020


I was recently an inpatient for a total knee replacement. I can honestly say I received excellent treatment throughout the whole of my stay. All of the staff who I had contact with were polite, respectful and diligent in carrying out their jobs. Though they were clearly under pressure and under staffed I didn't feel as though I was kept waiting at all or that meeting my needs was too much trouble. During my time in the hospital it was my birthday and due to COVID I wasn't allowed visitors so one of the staff nurses arranged a little birthday cake and the singing of happy birthday. I have been in this hospital for a number of procedures over the last 10 years and have never been disappointed with the care I have received and would recommend it.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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