st-albans-city-hospital
1 2 3 4 5 40,234 reviews Write a review  

St Albans City Hospital

Normandy Road, St Albans, Hertfordshire, England, AL3 5PN

 

Recent Reviews

 
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Recommend
1 2 3 4 5

Dignity/Respect
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Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
2nd September 2017
Written by a family member

Staff were sensitive to individual needs and treated clients with respect. They worked quietly and efficiently. They explained information clearly and were very approachable.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
19th July 2017
Written by a patient

I was treated at a Clinic which is not an option on this review site.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
7th February 2017
Written by a patient

During 14 years of my condition history I have never left hospital doubting myself. The doctor I was seeing didn't help in the slightest, the waiting queue is longer than 6 months, what a waste of time. He had a bad day, and I felt he was steaming out during my consultation. He didn't want to listen to my situation, nor did he care. I am utterly disappointed, never going back. Not recommended!

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
6th December 2016
Written by a patient

Better explanation from staff about what they are doing and why they are doing it. Paper work that requires completion by patients could be provided in advance and , where appropriate, online to minimise delay. Where choices are to be made by the patient it should be clearly put as a question rather than an assumption being made by staff.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
22nd November 2016
Written by a patient

everybody from the receptionist to the surgeon was absolutely spot on. they all made me feel at ease at all times and specially my assigned day nurse. she was very caring and reassuring and a friendly manner. a huge thank you to the team on the day


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