st-albans-city-hospital

St Albans City Hospital

Normandy Road, St Albans, Hertfordshire, England, AL3 5PN
 
40,315 reviews

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Written by a patient
30th May 2018


All the staff I saw were cheerful and well motivated. The ambiance was pleasant and reassuring. The rooms were well maintained and seemed well equipped. Everywhere was clean. I was very well cared for.

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Review of Outpatients Department - St Albans written by a patient
9th May 2018


My appointment was for a routine AAA screening. I have been previously, this being a yearly monitoring visit. I could not have been treated better, both staff were extremely good and the explanation about moving to the 3 monthly monitoring was very helpful.

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Written by a patient
29th April 2018


My experiences as a day patient at St Albans Hospital have all been positive. They include two cataract removal surgeries and three for relief of carpal tunnel syndrome. Surgeons work both here and in private practice and I can't believe that private patients receive any better use of their skills than I have as an NHS one. Nursing staff are well versed in dealing with each speciality, with the small wards having nurses dedicated to each so that they can answer questions or deal with anxieties while patients wait for their turn to come. Post-op cups of tea and toast are offered without hesitation and care is taken that recovery is given sufficient time before anyone leaves. My wish is that the main part of the hospital could be re-opened and finances allocated from central government to allow so high a standard of care to be given to residents of the city once again without their having to travel to (and from) hospitals elsewhere.

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Review of Outpatients Department - St Albans written by a family member
3rd April 2018


Well friendly and helpful staff. Easy access for parking.

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Review of Ophthalmic Department - St Albans City Hospital written by a family member
2nd September 2017


Staff were sensitive to individual needs and treated clients with respect. They worked quietly and efficiently. They explained information clearly and were very approachable.

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Written by a patient
19th July 2017


I was treated at a Clinic which is not an option on this review site.

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Written by a patient
7th February 2017


During 14 years of my condition history I have never left hospital doubting myself. The doctor I was seeing didn't help in the slightest, the waiting queue is longer than 6 months, what a waste of time. He had a bad day, and I felt he was steaming out during my consultation. He didn't want to listen to my situation, nor did he care. I am utterly disappointed, never going back. Not recommended!

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Review of Pre-Op Assessment - St Albans written by a patient
6th December 2016


Better explanation from staff about what they are doing and why they are doing it. Paper work that requires completion by patients could be provided in advance and , where appropriate, online to minimise delay. Where choices are to be made by the patient it should be clearly put as a question rather than an assumption being made by staff.

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Review of Day Surgery - St Albans - 0551 written by a patient
22nd November 2016


everybody from the receptionist to the surgeon was absolutely spot on. they all made me feel at ease at all times and specially my assigned day nurse. she was very caring and reassuring and a friendly manner. a huge thank you to the team on the day

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Review of Beckett / De La Mere Ward written by a patient
9th November 2016


The care I was given was brilliant, every member of the staff where very kind & emphatic to my needs & concerns. The ward was very clean & tidy. The cleaning lady was very diligent in her work. I would like to say a very big Thank you to all the staff on the ward & in the theatre.

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