st-albans-city-hospital

St Albans City Hospital

Normandy Road, St Albans, Hertfordshire, England, AL3 5PN
 
1 2 3 4 5 40,266 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a patient
11th January 2021


I have been under the care of this hospital's outpatient department for several years and have always found it extremely satisfactory.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
24th December 2020


Excellent care in a COVID environment - i felt treated as an individual and any concerns listened to and completely safe. The nursing team and my consultant were truly professional and outstanding.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
21st December 2020


I visit the hospital’s two different departments for my ailments and each time I am treated with respect and staff always ready to help. The hospital is clean makes one feel safe. I feel welcome each time for my appointments.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
17th December 2020


Brilliant care by a team that made me welcome on the ward while maintaining professional standards at all times

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
20th November 2020


I was recently an inpatient for a total knee replacement. I can honestly say I received excellent treatment throughout the whole of my stay. All of the staff who I had contact with were polite, respectful and diligent in carrying out their jobs. Though they were clearly under pressure and under staffed I didn't feel as though I was kept waiting at all or that meeting my needs was too much trouble. During my time in the hospital it was my birthday and due to COVID I wasn't allowed visitors so one of the staff nurses arranged a little birthday cake and the singing of happy birthday. I have been in this hospital for a number of procedures over the last 10 years and have never been disappointed with the care I have received and would recommend it.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
2nd July 2020


I had both of my knees replaced at this hospital. My care and treatment were second to none. Everyone were so nice and helpful.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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Resources

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