southmead-hospital

Southmead Hospital

Westbury-on-Trym, Bristol, England, BS10 5NB
 
1 2 3 4 5 124 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing all reviews
 
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1 2 3 4 5
Written by a NHS patient
25th April 2022


I have been there a number of times, both for myself and with/for my wife who has parkinson. I have yet to have a negative experience!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
29th March 2022


Hospital team covered up mistakes from a surgeon until I as a patient stopped it and demanded answers

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
29th March 2022


I was in ICU and then a ward for a total of 4 days. The staff on ICU could not be faulted although there was a lack of clarity about the time my husband was allowed to stay (we are not local to the hospital) . The quality of the food was an outstanding feature and I welcome the commitment to local provision of ingredients cooked on the premises. Each day there was a wide choice, cheerfully served with hot dishes arriving hot. I particularly enjoyed the chocolate and beetroot dessert, a recipe of the in-house chef I understand.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by
9th October 2021


I have nothing but praise for Southmead. Every department treated me like a favourite grandfather. P.S. I like the optimism - with an age rage up to 150

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
6th August 2021


After an accident at Burnham on Sea I broke my leg and was taken initially to Weston Hospital (where the staff and my care was excellent) where I was x rayed. I required surgery and was moved over night to Bristol South Mead. I was alone and in a strange place (I live in Birmingham) and was hugely impressed with everything that was done for me. My surgery was done quickly, I had fantastic care by all the staff on the ward and was kept informed at all times about my progress. I cannot thank everyone enough for the caring and supportive way I was treated. It made a scary and unexpected situation much easier to bear. God bless the NHS.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
28th July 2021


I had surgery at at Southmead. I lost a lot of blood during the operation which went on for a lot longer than planned. I was therefore feeling very poorly after, but I was settled in my own room and being checked on every 30 minutes by a nurse to take my obs. I was then asked if I was happy to be changed room. I didn’t feel like I could protest as I was told I was being given an identical room. After being moved I felt very ill as it was very disruptive and not helped by the Porter hitting the bed on at least two doors on the way. I was also so dismayed to find the place I had been moved to was not even a proper ward and I no longer had my own room. There was one toilet between 10 patients and no shower. After I was moved nobody checked my obs for hours and it was noisy and chaotic. I understand A&E was overwhelmed but moving patients who have just come out of surgery is really not acceptable. It was very noisy so I wasn’t able to get any rest. The patients all had different surgeries from orthopaedic, cranial, vascular, gynae and others and so the nurses were not specialists in these areas. While pleasant the nurses seemed uninterested or unaware of how unwell I felt. I’ve had two very similar previous surgeries at a much older hospital, but I had a much better experience there. I found my experience at Southmead traumatic and it took me a long time to recover. I will avoid the hospital in future.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
22nd June 2021


A thoroughly positive experience thanks to every one of the care workers involved- from start to finish. The single pre-op recovery room was appreciated.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
22nd June 2021


A thoroughly positive experience thanks to every one of the care workers involved- from start to finish. The single pre-op recovery room was appreciated.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
16th June 2021


Very clean and effective. Friendly and professional staffs

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
25th May 2021


Saw consultant initially at Southmead via NHS gave the same courteous manner, before seeing him privately

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
Rating not given.
Staff
1 2 3 4 5
Safe
1 2 3 4 5
 
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Resources

Short link to review Southmead Hospital: http://iwgc.net/eb4x4