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Written by a NHS patient
2nd November 2023


What's the point of this hospital when they cancel your appointment on the day when you're already there or halfway there. It's ridiculous that they have changed my appointment 4/5 times now. Was meant to come in December, but they changed it again to November. Sorry, I better things to do that wait for you to change your mind again. we have lives to live, not wait on you 24/7 -365 days a year. So I ain't coming to my appointment get lost in don't care I will not ever attend SOUTHMEAD again getting called my doctor for another referral anywhere but SOUTHMEAD.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe