Southmead Hospital

Southmead Hospital 2025-12-02 Person 5 5 0

I am writing to praise the Urology Dept at Southmead Hospital , Consultant Su-Min Lee and his marvellous team who treated me for a staghorn calculus kidney stone with PCNL on 3/11/25, discharged 7/11/25. On the initial telephone consultation Mr Lee explained clearly everything I needed to know and took the trouble to listen to my concerns about difficulties I face at home, and when an emergency cancellation appointment came up he was quick to offer it to me. I am immensely grateful for this extra kindness. The procedure itself and my subsequent stay in hospital was excellent. I was kept in longer due to a raised temperature, treated with antibiotics and I am delighted to say that I feel so much better now. The whole team, surgeons, anaesthetist were magnificent, and the nursing and health care team were superb. THANK YOU ALL!

Southmead Hospital 2025-11-03 Person 5 5 0

All of the teams at Southmead that I've seen this year have been excellent: kind, empathetic, professional, took my concerns seriously and explained their procedures and diagnoses in careful detail that I could understand. They all gave me time to ask questions and and I never felt rushed or patronised. I am so grateful and feel fortunate to live in Bristol where I have access to such incredible care. Everyone I came into contact with seems confident and happy in their work and that is a comfort to someone who is feeling poorly or scared.

Southmead Hospital 2025-10-29 Person 5 5 0

My partner attended Southmead Hospital on Wednesday 29th October 2025 for day surgery, upon arrival was greeted by Claire (Receptionist) what an absolute gem, interacting with patients keeping them all updated as the department had an emergency, extremely friendly and helpful such a lovely lovely lady, Thank you Claire for looking after us you are a very special lady

Southmead Hospital 2025-10-05 Person 5 5 0

I went into Southmead Hospital for an unusual MRI scan - 99mTc-Labelled Denatured Red Blood cells Scintigraphy. The Radiographers could not have been more caring, informative, approachable and empathic. I was at the hospital for almost 6 hours - their care was exemplary. They paid great attention to detail and were very professional. I would highly recommend Southmead Hospital on the basis of this experience.

Southmead Hospital 2025-09-24 Person 5 5 0

TIME SPENT IN HOSPITAL. From Friday 12/09/2025 TO 25/09/2025? XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX On Friday 12/09/2025 I became ill with high temperatures, nauseous,confusion, fatigue, very pale, dizziness I had to lie down. Firstly I phone my Doctor's surgery but I had to give my phone to my partner because I was deteriorating. My partner was told to phone a ambulance, which she did. The last thing I vaguely remembered I was on a bed ,the nurses & Doctor's were asking me questions. I couldn't answer because at the time I never knew where I was, what year was it and didn't even know who I was. XXXXXXXXXXXXXXX Through out this entire time of my complete confusion I sensed & felt my partner's presences with me. My partner is truly amazing beautiful wonderful person. Thanks for her love, understanding, patience and the support she had shown me. XXXXXXXXXXXXXX X The first thing I remembered was becoming aware of it was 04:30 am .I was in Southmead hospital gate 28b bed 36. but remembering what the date & year was it didn't came back to me straight away but it did later during that day of 13/09/2025 Saturday. I was informed that I had another severe skin infection. There was large red patches travelling up my legs. I also discovered every time I moved my both hips and my lower back was severely painful. Over the week that commenced. nights & days. I received x-ray scans. I tried on two separate days to have MRA scans but each on the two days I couldn't stand it any longer than ten minutes because laying flat was extremely painful. The doctors decided for me to have an CT scan with sedation before the CT scan, which worked out better for me. It was still extremely painful in my hips and my lower back but this scan was very much shorter. I was treated with a seven day course of very strong antibiotics. Throughout the Nights and the days XXXXXXXXXXXXXX The entire workforce of Southmead Hospital works towards one goal. That goal is to treat the health conditions that can be treated and completely heal other health conditions. The health conditions that can't be healed they make the other patients comfortable as best as they can. The staff of South mead hospital that work on Gate 28b bed 36 looked after me thoroughly. XXXXXXXXXXXXXX X There is a a group of people whom are dedicated to their profession, which is called the N.H.S. From all walks of life and from different countries they came to this country and started working for the N.H.S. to make our lives healthier and happier when we are unwell. Here are some names below that I personally need to thank because without them I may not be here. Morgan - Heath care staff, Bini -NURSE, Carol - Staff Nurse, Caroline - Staff nurse, Christine - Staff nurse, Saritha - staff nurse, Kaling - Health care assistant, Mel. - Housekeeper, Octavian --NURSE, Paula -Health Care Assistant, Rachel - House keeper, Rosni -- Nurse Erin- Health care assistant. A.J- Health care assistant. XX.XXXXXXXXXXXXX To all of the countless others that I know not their names but helped me get healthier again. I THANK YOU TO ALL OF THE SOUTHMEAD HOSPITAL N.H.S WORKERS. XXXXXXXXXXXXXX X From a very much a appreciated patient.

Southmead Hospital 2025-09-19 Person 5 5 0

Ernest Davies I recently received treatment at Southmead Hospital following a neurological emergency (a bleed on the brain), and I cannot speak highly enough of the care I received. Communication: The doctors and nurses were outstanding in the way they explained everything to me. They took the time to answer all of my questions, no matter how small, and ensured I felt informed and reassured throughout my stay. Care Quality: The level of compassion and professionalism was truly remarkable. Every member of staff I encountered treated me with kindness, patience, and respect, while also delivering highly effective medical care. I felt I was in the best possible hands at all times. Discharge Process: Leaving hospital can feel daunting, but the clarity of the instructions I was given and the support provided for my recovery at home made an enormous difference. I felt fully prepared and supported as I transitioned out of hospital care. Overall Experience: Amazing. I feel very fortunate to have been treated here, and I am incredibly grateful to all the staff at Southmead Hospital for the exceptional care I received.

Southmead Hospital 2025-09-12 Person 1 5 0

Nurses here were brutal and treat you like you mean nothing

Southmead Hospital 2025-09-01 Person 4 5 0

Good treatment generally

Southmead Hospital 2025-08-26 Person 5 5 0

I was taken to A & E after suffering a sudden blood pressure fall while in Chepstow where I live. I have little recollection of arriving at Southmead Hospital but at all times I felt secure in quiet surroundings with staff checking on me and then being moved to a private room. I was regularly checked and given an Xray, CCT and MTI scans and told the results. On discharge I was reassured about my health and given a letter with the result to give to my GP in Chepstow. I wish to express my heartfelt gratitude and thanks to all the staff for the care and consideration given whilst in Southmead Hospital, thank you David Durow

Southmead Hospital 2025-08-22 Person 5 5 0

From initial consultation, to pre-op assessment, to surgery the care I received in Urology was excellent. Southmead is a credit to the NHS.