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southmead-hospital

Southmead Hospital

Westbury-on-Trym, Bristol, England, BS10 5NB
 
1 2 3 4 5 107 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a NHS patient
1st March 2021


A very bright, modern hospital, easy to park and when inside easy to move around.

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1 2 3 4 5
Dignity/Respect
1 2 3 4 5
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1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
27th January 2021


Southmead is a great place and very well organised from beginning to end we had plenty of information session before the operations so we knew what to expect .it was clean and nice bright rooms even a spell in a and e opened our eyes to the strict cleaning regime .parking was ok and very clear and well light and not too expensive Even plenty of places to grab a coffee and a snack. we never once felt we had any problems here so much nicer than the bri.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
16th December 2020


Great treatment on the day; terrible communication beforehand.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
4th November 2020


Well what a hospital! The standard of care was 5 star: being informed of the care offered, the risks of my procedure and the outcome expected were explained to me at my pace and in plain English. I had my own little “pod” which was great during Covid 19 times. My procedure was on time, all the staff made me feel so at ease my blood pressure started to drop to a normal reading, the doc actually doing most of the work told me everything that was going on whilst he was “fiddling around” in my head which again eased my concerns. Dr Joao Rosa (hope I have spelt this correctly) was quick to tell me what would happen after we met and when I should receive an update with recommendations for the next step. I felt in control of my own care and the staff listened to my questions, giving me choices at every step. The only criticism I could have is that the catering choice was awful. I was given a “cheese sandwich” for lunch but it needed great imagination to call it a cheese sandwich. It was literally two slices of fresh thin bread with a scraping of butter and a couple of slices of cheese. No tomato, no lettuce or cucumber! Not at all nutritional or tasty, I know budgets are tight but a little bit of salad inside would lessen the amount of cheese needed and so work out to be cheaper to provide and, oh so much more attractive and tasty! Grated cheese is a very economical way of using cheese inside a sandwich too, Overall I was impressed by all the staff, the speed I was offered the appointment, and the complete care I was provided with. Keep up the good work everyone, you are amazing.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
20th October 2020


Southmead hospital has been excellent in mine and my families experience and appointments have always been on time and all staff excellent

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
Written by a patient
20th October 2020


Very easy to find your way to where you need to be. Very friendly and helpful staff working in difficult Covid-19 restrictions. Very modern, spacious and clean environment.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
8th October 2020


I would recommend the hospital to family and friends without hesitation as the staff on the wards I spent time on (7A (I think this was the ward I was on after my electoral surgery as it was a green ward), 33B & 34B) ranging from the domestics through to the the staff nurses and sisters were excellent and again couldn't recommend them enough . All staff that looked after me absolutely treated me with dignity, respect and involved me in decisions about me, the service provided was excellent and I am so grateful for all the things they have done for me The communication of this wards was tremendous and are a credit to their professions. The hospital was clean especially during the difficult conditions we find ourselves, yet alone hospital environments during this pandemic as it must be even more concerning for staff who work there as they are at risk at all times. The staff looked after me exceptionally well, whether it was the cleaners who clean the room or ward I was in, the support staff who delivered food, the healthcare assistants for taking away toilet bottles, making the bed and general help, the staff nurses who took excellent care of me along with all of these. Thank you to all the staff who looked after me from myself and my family, it will never be forgotten.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
16th September 2020


I can not recommend Southmead Hospital enough. All the Staff throughout are kind,cheerful, helpful and go above and beyond for their patients. I was in Gate 32B and A&Eand honestly they were fantastic can't praise them enough.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
10th September 2020


Southmead is a great hospital and from my experience run by lovely caring staff. The efficiency from the moment you enter the main reception and greeted by the helpers to receiving you treatment is excellent. From my recent have experience they are handling all the extra pressure on them due to Covid19 admirably.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
29th July 2020


My experience in A&E from start to finish was excellent! I cannot thank ALL the staff at Southmead enough for the their efficient, caring and hard working manner, especially as this extremely difficult time! EVERYONE was going above and beyond and I was truly grateful. Thank you

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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