southmead-hospital

Southmead Hospital

Westbury-on-Trym, Bristol, England, BS10 5NB
 
1 2 3 4 5 120 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a NHS patient
6th August 2021


After an accident at Burnham on Sea I broke my leg and was taken initially to Weston Hospital (where the staff and my care was excellent) where I was x rayed. I required surgery and was moved over night to Bristol South Mead. I was alone and in a strange place (I live in Birmingham) and was hugely impressed with everything that was done for me. My surgery was done quickly, I had fantastic care by all the staff on the ward and was kept informed at all times about my progress. I cannot thank everyone enough for the caring and supportive way I was treated. It made a scary and unexpected situation much easier to bear. God bless the NHS.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
28th July 2021


I had surgery at at Southmead. I lost a lot of blood during the operation which went on for a lot longer than planned. I was therefore feeling very poorly after, but I was settled in my own room and being checked on every 30 minutes by a nurse to take my obs. I was then asked if I was happy to be changed room. I didn’t feel like I could protest as I was told I was being given an identical room. After being moved I felt very ill as it was very disruptive and not helped by the Porter hitting the bed on at least two doors on the way. I was also so dismayed to find the place I had been moved to was not even a proper ward and I no longer had my own room. There was one toilet between 10 patients and no shower. After I was moved nobody checked my obs for hours and it was noisy and chaotic. I understand A&E was overwhelmed but moving patients who have just come out of surgery is really not acceptable. It was very noisy so I wasn’t able to get any rest. The patients all had different surgeries from orthopaedic, cranial, vascular, gynae and others and so the nurses were not specialists in these areas. While pleasant the nurses seemed uninterested or unaware of how unwell I felt. I’ve had two very similar previous surgeries at a much older hospital, but I had a much better experience there. I found my experience at Southmead traumatic and it took me a long time to recover. I will avoid the hospital in future.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
22nd June 2021


A thoroughly positive experience thanks to every one of the care workers involved- from start to finish. The single pre-op recovery room was appreciated.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
22nd June 2021


A thoroughly positive experience thanks to every one of the care workers involved- from start to finish. The single pre-op recovery room was appreciated.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
16th June 2021


Very clean and effective. Friendly and professional staffs

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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1 2 3 4 5
Written by a NHS patient
25th May 2021


Saw consultant initially at Southmead via NHS gave the same courteous manner, before seeing him privately

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
Rating not given.
Staff
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Safe
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1 2 3 4 5
Written by a NHS patient
27th April 2021


Good service

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
26th April 2021


Had a ham strong repair Surgeon and his team were so professional and understanding of my apprehension before my op Talked me tho the procedure Then on the follow ups carried on belong through the recovery mr Mehool Acharya and his team were amazing

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
18th April 2021


Southmead itself is a lovely modern hospital. Very easy to navigate your way around even though it is extremely big. I stayed for 5 weeks November/December 2020 due to complications from a previous surgery. I loved the fact that I had my own room with en-suite facilities. The room itself was spotlessly clean at all times. Although it was at the height of the Coronavirus I felt totally safe in the measures that the hospital had taken to ensure the safety of the staff and patients. Although we weren’t allowed visitors, and that was very hard at times, the staff went out of their way to make sure I was ok and that I was having regular contact via phone/video all with my family and friends. All the staff were so kind and supportive. I was kept informed at all times of how my treatment was progressing and was involved in decisions regarding my care and treatment at all times. The food was lovely with plenty of choice and there is a well stocked shop and coffee shops down in the atrium should you require anything else. All in all I am extremely grateful for the care I received and would gladly recommend Southmead hospital to anyone.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
17th April 2021


I was treated at PRIME ENDOSCOPY BRISTOL Clean and calm

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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Safe
1 2 3 4 5
 
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