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southmead-hospital

Southmead Hospital

Westbury-on-Trym, Bristol, England, BS10 5NB
 
1 2 3 4 5 95 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a patient
7th March 2020

Excellent care - thank you

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
3rd February 2020

Good experience

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
24th December 2019

Staff were very professional and kind at all times. Rooms were cleaned very regularly and the individual rooms were really beneficial. Food was good, served with a friendly chat and there was plenty of tea and coffee available. I couldn’t fault the care from the staff in all departments of the hospital.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
22nd November 2019

When you've been to Southmead hospital several times you know what to expect For newcomers I'm sure the layout to various departments could be further simplified

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
5th November 2019

I have been admitted to Southmead on a number of occasions and also been an outpatient. I would 100% recommend this hospital to anyone. The staff are caring and respectful. This also extends to the shops that are within the building. The time that I have to wait for my appointments are not long and I am usually in and out within an hour of my appointment time. Keep up the good work. I know their are many challenges with such a big hospital but you are doing a good job

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a carer
30th October 2019

My son was an in patient at Southmead Hospital for 6 weeks and due to the nature of the surgeries performed we were able to observe many areas of the hospital . Consultants, Registrars, administrative staff, ICU, Nursing , Catering and Domestic Staff Theatre Teams, Anaesthetists, CT, MRI Departments, Physiotherapy, Speech and Language Therapist and Volunteers and the were all exemplary.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
18th October 2019

Great hospital with great staff.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
1st October 2019

Following my visit as a patient to the nuclear medicine unit today I would like to say how very impressed I was. Many thanks all who treated me with such exceptional care.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
29th August 2019

The hospital is not my local however attend regularly. Several family members have been treated here and the facilities are always clean and tidy. Most staff are helpful although some can be very rude and unwelcoming especially if you haven't been there before or do not know the process very well.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Report this review
1 2 3 4 5
Written by a patient
13th July 2019

I think two constructive suggestions. 1. tweek the processes so patients aren't referred to you with serious conditions and then have to wait weeks and make multiple phone calls to find out what's happening. Even if you can't give them an appointment straight away a quick email or phone call would be helpful. 2. Nurses leave mobile phones in their lockers so that if they are asked to accompany a porter whilst he takes a patient to another part of the hospital you converse with the patient once the porter has gone. A hello would have been nice. On the whole the staff were fist class and the clinical care certainly was. A shout out especially to the lady taking around the lunch who was always so lovely and put a sandwich in the fridge for me trying to encourage me to eat. To the porter who could see I wasn't well so went out of his way to talk to me. To the domestic who was cleaning my room and talked to me as she did it. To the care assistants in A&E who took the time to make sure everything was ok and just that extra bit of care.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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