Solihull Hospital

Lode Lane, Solihull, West Midlands, England, B91 2JL

 

Recent Reviews

Showing reviews for the last 12 months, Show all reviews
 
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18th September 2019
Written by a patient

From the time I was admitted to the time I was discharged, all staff looked after me and was very friendly and caring.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
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Information
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Staff
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4th September 2019
Written by a patient

I was operated on under general anaesthetic by Dr Zaki as a first stage operation to remove a Basal Cell Carcinoma from my nose for analysis (before subsequent corrective MOHS surgery at Heartlands Hospital). I was looked after exceptionally well by Dr Zaki and his two very considerate and caring assistants who kept me fully informed throughout the complete procedure.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
27th March 2019
Written by a carer

Have been trying to ring solihull hospital since 13.00 because the patient leaflet after eye surgery was not clear. FINALLY got through at 17.20 To be spoken to by a nurse who was very rude. When i told her i have been trying since 13.00 she said well your through now is that some sort of way to speak tp anyoneHer telephone manner is disgusting I have the call recorded! Then she tried to say I was rude and abrupt how dare she.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
19th February 2019
Written by a patient

On the 30th January I attended the hospital for a Cystoscopy. I was feeling very anxious about the procedure as I had never had one before. I need not have worried. Everyone, from the reception staff, to the nurses and the consultant were so pleasant and professional, I felt at ease throughout the whole procedure. After the Cystoscopy, I was asked to get a blood test before leaving. As I was making my way there, I became more breathless at one point(emphysema), and had to stand still. An off duty nurse, wearing a coat and clutching a sandwich saw me and asked if I was struggling a bit, when I said I was, she told me to stay where I was and bless her, she came back with a wheelchair and pushed me straight through to have my blood done. I never did get that nurses name, but I'd like to thank her for that kindness.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
10th February 2019
Written by a patient

A lovely, friendly helpful team from the Dr. to the receptionists, they did everything they could to put me at ease


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