Attended Day Procedures Unit Wednesday 11th January for an Arthroscopy procedure on my left knee. I have nothing but praise for my experience from reception, nursing, anaethstatist and surgery staff. I was fully informed at all times, treated with respect and friendliness and put at ease throughout my time there. I sincerely thank all the staff and would thoroughly recommend Solihull Hospital based on my experience.
Me and my family were blatantly lied to when asking about time of my discharge then after being told I could leave on Thursday evening I was told at11 am there was a problem with a blood test taken on the Wednesday. Comical and shabby behaviour
The majority of staff did their best as very busy but there are two girls who stood out as useless.They came into me the morning after my op, could hardly speak and no "Good Morning". They asked where my towel etc was and told me to go to bathroom and have wash and change out of gown into pyjamas..no offer of help! After a painful struggle I went back to room where they were looking at my notes. They just looked and walked away as though I was a leper!. The overnight nurse made more noise than was necessary. I was in room down corridor with door ajar and she kept me awake all night banging and thumping, I am sure it was done on purpose, there is just no need for it. The food was excellent, I was very impressed with the standard and choice