Solihull Hospital

Lode Lane, Solihull, West Midlands, England, B91 2JL

 

Recent Reviews

 
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27th March 2019
Written by a carer

Have been trying to ring solihull hospital since 13.00 because the patient leaflet after eye surgery was not clear. FINALLY got through at 17.20 To be spoken to by a nurse who was very rude. When i told her i have been trying since 13.00 she said well your through now is that some sort of way to speak tp anyoneHer telephone manner is disgusting I have the call recorded! Then she tried to say I was rude and abrupt how dare she.

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Dignity/Respect
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Involvement
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19th February 2019
Written by a patient

On the 30th January I attended the hospital for a Cystoscopy. I was feeling very anxious about the procedure as I had never had one before. I need not have worried. Everyone, from the reception staff, to the nurses and the consultant were so pleasant and professional, I felt at ease throughout the whole procedure. After the Cystoscopy, I was asked to get a blood test before leaving. As I was making my way there, I became more breathless at one point(emphysema), and had to stand still. An off duty nurse, wearing a coat and clutching a sandwich saw me and asked if I was struggling a bit, when I said I was, she told me to stay where I was and bless her, she came back with a wheelchair and pushed me straight through to have my blood done. I never did get that nurses name, but I'd like to thank her for that kindness.

Recommend
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Dignity/Respect
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Involvement
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Information
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Staff
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10th February 2019
Written by a patient

A lovely, friendly helpful team from the Dr. to the receptionists, they did everything they could to put me at ease

Recommend
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Dignity/Respect
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Involvement
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Information
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4th February 2019
Written by a patient

I had to have an endoscopy today and was terrified due to a previous bad experience. However I was treated with patience, care, consideration and dignity. I couldn’t fault this experience and would particularly like to thank Katy, Gill, Mandy and Icyline who were so kind. Wendy Maggs

Recommend
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Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
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Cleanliness
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Staff
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23rd April 2018
Written by a patient

I had an a hysteroscopy and endometrial biopsy I'm happy with the care I had but I told my surgeon that I did not want the marina coil and I felt like I was being a bit pressured to have it I said I did not want it about 4 times to her I felt like I had to keep sayin I did not want it when I had already made up my mind. I don't think she ment any harm but it was a bit to much and I felt just a bit pressured . But I also understand she was trying to help. I didn't have the coil which is what I wanted . But I do appreciate all of the surgeons help and she was lovely


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