royal-victoria-infirmary

Royal Victoria Infirmary

Queen Victoria Road, Newcastle upon Tyne, England, NE1 4LP
 
1 2 3 4 5 101 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a patient
22nd February 2020

My experience of the pain management service provided by Dr Mishra and his team is first rate. From being seen in clinic to having pain management injections on ward 39 I cannot rate the service highly enough. The areas I have visited have always been clean and the staff on ward 39 very efficient and caring. The staff are always friendly including in theatre. Dr Mishra himself is very caring , easy to talk to and makes you feel that he wants to do all he can to help.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
10th November 2019

Attended eye clinic and was discharged after several yearly appointments. All staff are lovely, helpful and cheery. Major downside is the exterior of the building where taxis, cars, ambulances and smokers create a toxic atmosphere. Engines are left running and you could cut the air with a knife, it is absolutely shocking. I was only passing through this but there were babies in pushchairs sitting in this atmosphere. I was absolutely shocked and couldn’t get out of the area fast enough. I can go back to the clean air of the Northumbrian countryside however the staff at reception can’t and you could still smell the contaminated air in the reception area. Absolutely shocking for a hospital. These issues should be addressed as soon as possible.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
{{category}} working at Royal Victoria Infirmary ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}

Resources

Short link to review Royal Victoria Infirmary: http://iwgc.net/eb4vt