Mytton Oak Road, Shrewsbury, England, SY3 8XQ
I could not fault this hospital or staff my experience in the times of my stays, has a in patient I have been looked after well
Surely you've heard that you need to improve your waiting times, but perhaps also improve communication. Patients are sat in the waiting area for hours not knowing when they are going to be seen, also there is a lot of staff walking around and it appears that they are not doing very much. I appreciate that they are busy and they are seeing other patients, but it doesn't seem that way. Perhaps every now and then, a doctor/nurse or somebody should update patients saying how many other patients are waiting and what is happening/why there is a dalay and how long. Even if the staff only says that they've had an urgent case, I am sure that would be sufficient. Otherwise people are getting annoyed and walking without being seen. Communication is a key, and most patients would appreciate some sort of update.
The nurses and carers were lovely, kind and efficient but are under unacceptable pressure from lack of staff.
During my stay in hospital I was treated with great care by everyone I met, the staff do a tremendous job under very difficult circumstances and I only have praise for all who work there.
Fantastic treatment for my son this morning. All staff in the emergency walk-in were friendly, helpful and caring. Thank you.