royal-orthopaedic-hospital

Royal Orthopaedic Hospital

Bristol Road South, Northfield, Birmingham, England, B31 2AP
 
1 2 3 4 5 59,254 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing all reviews
 
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1 2 3 4 5
Review of Ward 3 , written by a patient
12th August 2020

Great, companionate support offered

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Dignity/Respect
1 2 3 4 5
Involvement
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Information
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Cleanliness
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Staff
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1 2 3 4 5
Review of Arthroscopy, written by a patient
12th August 2020

You could not wish to find nicer staff than those at the Royal Orthopaedic Hospital, BIRMINGHAM. Over many years I have got to know alot of the Consultants, Surgeon, nurses, porters,& catering staff as my husband has had some 10 operations there & spent nearly 18 months in the hospital. I would highly recommend this hospital to anyone & it is that well renowned, that the Sultan of Brunei had a operation performed there.it

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Written by a patient
11th August 2020

0386 A warm welcome at the front door as well as xray reception. The areas were spotlessly clean and everyone was smart and tidy. The appointment was on time and the guidance given by the radiographers was excellent. A superb experience for which I am thankful. Thanks to all involved.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
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1 2 3 4 5
1 2 3 4 5
Review of Ward 4, written by a patient
11th August 2020

I have only very positive things to say about my treatment and care, every single person I have interacted with has kind and very respectful. I truly believe that everyone really does care about me and my wellbeing, and have been so kind and attentive. The treatment has been first class.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Arthroplasty, written by a patient
10th August 2020

Excellent. Staff were professional and caring.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
1 2 3 4 5
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1 2 3 4 5
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Review of X-Ray, written by a patient
8th August 2020

From my initial consultation at thr ROH, 7 years ago I have been treated with dignity and respect at all times, and very well cared for each time I walk in through the doors of the Outpatients department.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Ward 1, written by a patient
5th August 2020

I received excellent care from the surgical team, however there was a serious lack of communication concerning my discharge. Staff were unaware that I had returned to the ward and required food. There did not appear to be a staff handover at the end of shift. I did not have a final consultation with any member of the medical staff to discuss my medication and I waited several hours before finally being discharged. I followed the instructions on the box for the antibiotics and unfortunately had a violent reaction. I subsequently found that the dose I had taken was inappropriate. I feel that this could have been prevented had there been better communication.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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1 2 3 4 5
Review of Ward 1, written by a patient
4th August 2020

The treatment and care that I received on Ward 1 under Mr Pearson and his team was exemplary. The food was great and I was even offered seconds . The staff are so on the ball and so efficient it is scary . 24hours after my hip replacement is when the “ was it worth it “ kicks in and as a patient of 5 previous hip operations , it happened again this time and I realise that I was a little demanding due to being so uncomfortable ... the nurses were so patient with me . HOW CAN YO IMPROVE ON PERFECTION .I just hope that Boris give the nurses what they deserve ..a whopping big pay rise .. without them where would be be . Up the swanned without a paddle .

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Ward 12, written by a patient
4th August 2020

I received great care. The nursing staff were polite and efficient, the only complaint is that some of the nursing staff seemed reluctant to me self injecting my insulin (I have been a injecting diabetic for over 10 years.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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1 2 3 4 5
Review of Ward 11 Outpatients,
1st August 2020

Recommend
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Kindness
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1 2 3 4 5
Listening
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Safe
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Resources

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