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Royal Orthopaedic Hospital
2023-07-06
Person
1
5
0
6th July 2023
I have a benign tumour of the knee which is slowly getting larger and damaging the knee. Anyway, I've spent a week and hundreds of pounds getting to and from the hospital this week for preops, mris and finally today which was the day I was having it removed. I'm in alot of pain as well as having fibro and arthritis. Told to arrive nil by mouth at 7.15 am which I did, bought my bag because I was told 2 days stay. By about 9 30 I saw my consultant and told that would have to wait in the waiting room until about 3-4 pm to be admitted and prepped for surgery if the other ops went smoothly. HOW is it acceptable for a patient to wait 9 hrs nil by mouth in a waiting room ? ? Absolutely disgusting. I walked out no pun intended in the end. I now have no surgery, I'm in pain and nerve pain and I'm broke ! I'm so upset and angry. 9 HOURS !! FOR A PREPLANNED OPERATION TO REMOVE A TUMOUR. I am so upset. How dare you.
Suggested improvements
Stop skintflinting on surgeries and treat your patients better. So disappointing. I was told only they remove my type of tumour. The only ones in the country ! So I'll just wait till my knee falls off and get taken into A and E and it would be quicker.