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royal-orthopaedic-hospital

Royal Orthopaedic Hospital

Bristol Road South, Northfield, Birmingham, England, B31 2AP
 
1 2 3 4 5 56,112 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Review of X-Ray, written by a patient
22nd February 2020

phoned x ray dept to ask for quietest times of day to call in. very useful, only waited about 20 mins for x ray ....helpful staff.......Great service !

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Review of Admissions and day case unit, written by a patient
19th February 2020

I had a steroid injection in my hip. The staff were efficient and friendly. I cannot fault them. We even joked about the lack of toast. Many thanks to all staff.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Review of Admissions and day case unit, written by a patient
17th February 2020

I wish I had the opportunity to speak to the surgeon post surgery to have any of my queries answered, I was only able to speak to the nurse who didn't have all of the information. Also is as given an appointment date on Saturday, someone else's cancellation slot but when I went for my appointment they couldn't find my paperwork was said I had cancelled the appointment and I hadnt. This resulted in a 5.5 hour wait in which I was eventually just sent home after fasting and returned on the Monday. The receptionists were very kind and professional as we're the nurses.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Review of Arthroscopy, written by a patient
16th February 2020

Surgeon and team are excellent. Waiting time was very long today. Waiting time in x-ray was very long. Parking - no spaces road no spaces.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Review of Back pain & MSK, written by a patient
16th February 2020

Car parking issues (no space).

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Review of Ward 1, written by a patient
16th February 2020

Primarily, The attentiveness and support of all the staff. This have been a key factor helping me through my post - OP recovery during the past six weeks. My personal journey would have been so much more difficult without them. I can think of little that could be improved. Perhaps a little more information about the ration A&E for drug and treatment regime. But that's a minor point from my point of view.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Review of Oncology, written by a patient
16th February 2020

Very friendly staff and wonderful volunteers. Sadly had to wait 4 hours between scan and appointment with consultant, as the scan was not booked in advance. Realizing I had no scan time I had to ring to organize a time for C.T. scan in advance of at patient appointment.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Review of Pre-operative Assessment Clinic, written by a patient
16th February 2020

Look after fine but I appointment to next was a 3 and half hour wait.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Review of Back pain & MSK, written by a patient
16th February 2020

Not good that I have not yet received physio due to some admin, error!

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1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
Review of Ward 2, written by a patient
16th February 2020

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
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Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
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