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royal-orthopaedic-hospital

Royal Orthopaedic Hospital

Bristol Road South, Northfield, Birmingham, England, B31 2AP
 
1 2 3 4 5 60,018 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Review of Admissions and day case unit, written by a patient
18th September 2020

Satisfaction:
Kind, caring, compassionate and highly efficient treatment and support throughout admission, surgery and post-op. I couldn't have been treated better. Congratulations to ADCU and all staff.

Improvement:
Nothing comes to mind.

Satisfaction
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
16th September 2020

I was most impressed by the staff and how I was treated by them. Everyone I interacted with was friendly, kind and helpful. I was admitted as a day case patient but due to a change of plan had to stay overnight which I was unsure of at first. The staff on ward two were very attentive and caring. As I couldn’t walk without crutches staff helped me move around and regularly checked in on me for refreshments and to check my blood pressure. I was very comfortable. When I spent the first day on the day case ward the staff there before surgery were also very kind and helpful. Gary and Phyl in particular took great care of me there. I was waiting for a long time before going down to theatre due to a complication with the patient before me so I was quite dehydrated and had to have a drink in the afternoon. I arrive at the hospital at 7.05 and by 7.25 I was on the day case ward and was being seen to by staff. All checks were completed by 9.15. I had my surgery around 4pm and arrived on ward 2 for the night at around 7pm. I cannot fault the care I have received from nurses, Anaesthetists and Mr Prem and his team. I would 100% recommend this hospital for the care I have received.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Ward 11,
12th September 2020

Recommend
Rating not given.
Kindness
Rating not given.
Rating not given.
Listening
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Review of Ward 11,
12th September 2020

Everybody polite and very helpful and kind.

Recommend
1 2 3 4 5
Kindness
1 2 3 4 5
1 2 3 4 5
Listening
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Review of Ward 11,
12th September 2020

Recommend
1 2 3 4 5
Kindness
1 2 3 4 5
1 2 3 4 5
Listening
1 2 3 4 5
Safe
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Ward 11 Outpatients,
12th September 2020

Recommend
1 2 3 4 5
Kindness
1 2 3 4 5
1 2 3 4 5
Listening
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Review of Ward 11,
12th September 2020

Recommend
1 2 3 4 5
Kindness
1 2 3 4 5
1 2 3 4 5
Listening
1 2 3 4 5
Safe
1 2 3 4 5
Report this review
1 2 3 4 5
Written by a patient
11th September 2020

I cannot fault this hospital everyone was brilliant especially Dr Haleem

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Written by a patient
6th September 2020

The nurses were friendly and helpful. The hospital was immaculately clean and the doctor (Mr Haleem) was excellent. I was well looked after by everyone. The appointment was on time and lasted as long as was expected. I am grateful for all the care and attention I received from all the staff.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Report this review
1 2 3 4 5
Written by a patient
5th September 2020

Overall my experience on the day was timely and professional. I’m awaiting further results but, the care I received so far I have been happy with.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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Short link to review Royal Orthopaedic Hospital: http://iwgc.net/eb4vf