Cardiff Road, Newport, Gwent, Wales, NP20 2UB
I was quite frightened when I arrived in A&E. Phillipo (hope I've spelt it correctly - my Italian isn't great) was fantastic. He put me at ease, attended to me and gave excellent care and service. I saw a number of experts and was impressed by everyone that was involved in my care. I have endured other A&E services, but this was head and shoulders above the rest.
Unfortunately launched myself down the stairs, attended A&E which revealed I fractured my foot. The staff were efficient, I was given a Walking Boot and crutches, plenty of instructions and kindness considering I didn't take this news too well. Immediately given an appointment for the fracture clinic the following week which it transpired was run equally as efficiently. I know the staff are struggling with the sheer numbers of patients, however I have been lucky enough on the few occasions I have been to Royal Gwent to have met some lovely people doing their best. Its no good haranguing the staff, it takes as long as it takes to treat every individual with the same care and attention.
Went to the RGH on the evening of Friday 8th September with an ankle injury. The staff were amazing with their care, compassion and attention. I was diagnosed with a broken ankle, plastered and released within 2 hours. Outstanding customer service - thank you.
Was taken to royal gwent after being attacked in work and from first arrival at a and easy was treated great care and dignity Evan with the pain and discomfort I was in all through the x rays and ct scans then onto short stay ward staff were faultless then moved to d3 whereally staff were just as helpful couldn't fault my stay thanks to all the staff