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Royal Gwent Hospital
2023-11-14
Person
1
5
0
Written by a NHS patient
Written by a NHS patient 14th November 2023
The Gastroenterology and Ambulatory department are either completely overwhelmed or incompetent. Trying to make contact and arrange appointments is almost impossible. Takes weeks to get an email reply and they don't respond to voicemails. The broader Gastroenterology team are worse. It's been 8 months since my capsule endoscopy and no one has bothered to feedback the results. Communication is non existent, and it is exhausting having to chase medical professionals to get things done when you already feel unwell. We are people, not just a hospital number, so treat us with some dignity and care.