Resource House

Resource House 2024-02-18 Person 5 5 0

xxxxx

xxxxx

Resource House 2024-02-16 Person 2 5 0

I needed to see a psychiatrist following discharge from hospital when I was having trouble sleeping and only receiving 2-3 hours sleep a night. I was first told I could see a psychiatrist in 3 weeks, then 2 weeks later I was told it would be 8 weeks and then a week later my care co-ordinator told me " how long is a piece of string." I was given misleading instructions about driving, being told it was up to me if I inform the DVLS. After the next meeting with my care coordinator I was told I must informa the DVLA and I was forbidden to drive. In the end I have had to seek a private psychiatrist at considerable expense to myself, in order to improve.

Don't mislead patients about the wait for a psychiatrist and explain realistically about the limitations of a care coordinator. Get better and more timely access to a psychiatrist when the situation is urgent. Don't mislead patients about driving; tell them their statutory obligations.

Resource House 2024-02-09 Person 1 5 0

No one listerns to me anymore.

Listen.

Resource House 2024-02-06 Person 5 5 0

I was really impressed the two nurses who came were incredibly thorough and engaging. With other services it can be very hit and miss, but I was very pleased.

N/A

Resource House 2024-02-06 Person 5 5 0

I was treated well, listened to and given empathy. A lot of information was provided. I found it helpful.

Nothing really. Sometimes the tragedy of the human condition, with all its failures, makes me feel sad. But that’s life!

Resource House 2024-01-31 Person 5 5 0

very well supported and listened too.

N/A

Resource House 2024-01-26 Person 5 5 0

The caring, reassuring way in which I was listened to and advised.

Nothing

Resource House 2024-01-26 Person 4 5 0

I had a good experience. Very informative and helpful. Very caring and kind.

None

Resource House 2024-01-24 Person 5 5 0

Receptionist was super friendly and helpful. Dr was great

Nithing

Resource House 2024-01-22 Person 5 5 0

[name removed] has been really attentive and very caring. Has really helped me in a low mood and given lots of constructive advice. She has helped and I look forward to seeing her again.

Nothing