queens-hospital-1

Queen's Hospital

Rom Valley Way, Romford, Essex, England, RM7 0AG
 
1 2 3 4 5 309,253 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

 
« 4 5 6 7 8 9 10 »
Page 7 of 30302
 
1 2 3 4 5
Written by a NHS patient
16th September 2023


All Good

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Review of Outpatient Team 3,
16th September 2023


Everybody was kind caring and informative


All good

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Queen’s - Accident & Emergency,
15th September 2023


-


-

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Outpatient Team 4,
15th September 2023


Everyone who came in contact with me on my visit was very good.


Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Outpatient Team 3,
15th September 2023


Good all round experience, did not have to wait long to see Dr, went for blood test and was on my way out in just over an hour, bloody good service. Regards Melvyn Imamzade


none

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Outpatient Team 4,
15th September 2023


Efficient service


Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Outpatient Team 3,
15th September 2023


Very helpful staff and doN/Sctor


N/A

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Outpatient Team 3,
15th September 2023


Because i was treated well and all staff were very helpful and kind.


To improve on waiting time.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Outpatient Team 1,
15th September 2023


I was seen to quite promptly after having a bad turn waiting to be seen in corridor. I nearly passed out so Nurse got a bed and wheeled me in to see Doctor. Although it still took 11 and half hours to be admitted. My Husband was allowed to stay with me until staff changeover at 8pm. Then Sister told him to leave and go in waiting room. Wasn’t happy about that then Doctors came and took me to a room to discuss my problem and treatment. My Husband should have been with me.


Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Outpatient Team 4,
15th September 2023


They were very helpful getting me in and out the wheelchair and taking me back to the corridor where I waited for a porter to take me to the ambulance room


I think I’m being pushed from pillar to post and didn’t feel as though a different doctor again examined my knee not enough He dictated a letter I think to the pain management where dr Oshodi has had 4 operations on my spine done I’ve been told all the pain comes from the back but the last operation I had 8 nerves burnt from my spine and I’m in more pain than ever since getting spinal problems in 2012 and also I have an arthritic knee which they don’t seem to want to operate on as the doctors give you injections by hand or ultra sound that don’t work I came away very disappointed after waiting months to see a doctor in the Orthopaedic dept

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
 
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Page 7 of 30302

Queen's Hospital was awarded the iWantGreatCare certificate of excellence in 2023 for delivering outstanding care.

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Resources

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