Queen's Hospital

The nursing staff were fabulous.

Everyone at the NICU at Queen's hospital has been brilliant. Having a child in NICU is not a pleasant experience, but staff have gone above and beyond to make sure we feel supported and involved in our little ones care. From going out of their way to find his updates when we call late at night, to letting us be hands on with feeding and keeping us aware of his reviews and plans. I cannot fault the team here at all. They are doing a great job. Despite Finley going into NICU and shattering our optimism and hopes, the staff have been incredible and go far beyond expectations. To the lovely people answering the phones at 11pm to give us an update, to the nurses, doctors, SALT and other teams. You all deserve more gratitude and respect for all you do, and I hope this little snippet of feedback inspires and reassures you about the importance you do for us all. Thank you for helping us and our boy during this very hard time.

I thought the appointment was for surgery but it was a consultation. The document explaining the application wasn’t very clear.

Good

I was very happy with my care and treatment

The only person attending to me was the audiologist and everything about her assistance and communication to me was excellent, respectful and entirely professional

I was running late for my appointment due to traffic accident and buses late,so phoned the hospital and they waited for me to see the doctor.very much appreciated.

So far my treatment and all staff i have dealt with have been excellent.

It was a good experience

I had waited nearly nine months for an appointment so no, l was not satisfied with the timeliness of the diagnosis. I have yet to receive a firm date for the excision to be performed, or the biopsies.