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Queen's Hospital

Rom Valley Way, Romford, Essex, England, RM7 0AG
 
1 2 3 4 5 285,886 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
safe
1 2 3 4 5
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Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Review of Outpatient Team 2,
26th November 2022


Explained exactly what was happening


N/a

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Outpatient Team 3,
26th November 2022


Excellent service and advice


Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Outpatient Team 2,
25th November 2022


It would have been a “very good” experience (rather than just good) if there was not a 90 minute delay in getting to see the doctor. Having said that I am totally aware the staff were under enormous pressure so it was not their fault. When patients are in a waiting area for more than one doctor and we see other patients arriving and leaving it can cause anxiety wondering if we have been missed from the list. My previous appointments at both Queen’s and King George’s, regarding this current problem, have all been very good and I was seen on time for each appointment.


It would have been better had we been kept up to date on the delay but as the previous answer the staff were so stretch it was just not possible.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Outpatient Team 3,
25th November 2022


Very courteous, clear spoken and a smile


Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Accident & Emergency,
25th November 2022


Such amazing staff who work under very difficut circumstancesand such long houres to keep our N.H.S running,the kindness and patince they chosed was second to nonei could not praise them high enough.


Nothing at all,many thanks i dont no what we woud do with out them

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Outpatient Team 3,
25th November 2022


Fantastic job, made me feel at ease.


N/a

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Outpatient Team 1,
25th November 2022


Mr. Habib was excellent. He is very professional and explained things very clearly.


N/a

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Outpatient Team 3,
25th November 2022


I was seen very quickly each time, was treated very politely and given full information about my condition.


None

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Outpatient Team 3,
25th November 2022


Ask questions not interested in me. Plus I got a £60 parking fine in the disabled car park


Get the disabled car park sorted out it’s impossible to park

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Outpatient Team 2,
25th November 2022


staff very helpful & freindly


shorten booking queue

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Report this review
 
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