queens-hospital-1

Queen's Hospital

Rom Valley Way, Romford, Essex, England, RM7 0AG
 
1 2 3 4 5 272,947 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
« 1 2 3 4 5 6 7 »
Page 1 of 2047
 
1 2 3 4 5
Review of Accident & Emergency,
25th May 2022


The doctor who saw me two nights in a row took the time to be thorough with his investigations and did referrals that were necessary. After becoming anxious over my first collapse he took the time to reassure me about a number of my health problems that usually don't bother me. The resus doctor who dealt with me as well as the HCA that witnessed my sudden episode dealt with me extremely quickly and although I couldn't respond at the time, I still was able to hear everything that was happening. They worked quickly to find out a cause for my collapse and I felt safe knowing they were there helping me.


Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Anticoag Outpatients,
25th May 2022


Thank you so much to Sr Abe and Sr Jano who were very kind, patient and informative at my anticoagulation clinic appointment. I was diagnosed with blood clots 4 weeks ago and they put to rest some of my worries that I’ve been having since then. They took time to answer my long list of questions and did not make me feel rushed or irrational at all. Their good humour and friendliness put me and my mum at ease! Thank you so much for your help and care.


Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Cornflower Ward B,
25th May 2022


My mother has been on this ward since 3rd April 2022. We have been staying with her 24/7.We have observed and experienced first hand the care offered by the staff on this ward. I have been sleeping on the ward every other night, during this time I seen every member of staff providing excellent care to my mother. I can name a few of them Lynette, Catherine, Yemi,Ria and Reiky. These are only a few names, but every member of staff is caring and diligent. Thank you from the bottom of my heart!


N/A

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Nuclear Medicine,
25th May 2022


So far all has been done very professionally.


Nothing that I can think of at present.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Anticoag Outpatients,
25th May 2022


When I arrived at the clinic I was very nervous. I saw 3 nurses in total and everyone of them made me feel at ease they were very polite and very professional. When I was diagnosed with a blood clot I was very worried but they immediately told me I would be ok I was at the clinic 45 mins in total


Nothing.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
25th May 2022


The staff did keep me informed although sometimes there was a really long wait between areas


Improve waiting times and don’t have Doctors all go on a break at the same time.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
24th May 2022


Very understaffed, doctors and nurses working in very difficult situations


More staff to deal with patients quicker

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
24th May 2022


I am extremely happy with my treatment and also extremely grateful for the treatment I received


Completely satisfied thank you

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
24th May 2022


Waiting to see first nurse was slow. After assessment then process improved.


Provide seats when waiting.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
24th May 2022


Tanja was an amazing nurse In A&E, really going above and beyond to make sure I was ok. I have bad PTSD and she took the time to ask me about my issues and make sure I remained as calm as possible. She was extremely busy but still took the time to look after me and make sure I wasn’t panicking or feeling overwhelmed. I really appreciated her care. Also, Sandy was very attentive. Making sure everything I needed to get better was done in a timely manor. Such an amazing team.


Everyone had an extremely long wait before getting seen properly and the staff were so over stretched. It really wasn’t their fault, as you can only work as fast as is able in these situations. But more staff would probably help ease these long times.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
 
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Resources

Short link to review Queen's Hospital: http://iwgc.net/eb4r2