Average ratings
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Queen's Hospital
2023-09-22
Person
5
5
0
Review of Outpatient Team 3,
22nd September 2023
Speedy professional
Just keep doing what you doing
Queen's Hospital
2023-09-21
Person
5
5
0
Review of Outpatient Team 2,
21st September 2023
All staff were very helpful and explained what they were doing. The eye consultant clearly explained what surgery I needed and why.
Nothing
Queen's Hospital
2023-09-21
Person
1
5
0
Review of Outpatient Team 2,
21st September 2023
The consultant was extremely patronising and rude to my child. He explained that he wouldn’t necessarily need an operation but then agreed to do this without much care, consideration or offering any other solutions
Every patient matters, care compassion and politeness is important and should be shown to ever patient attending the hospital
Queen's Hospital
2023-09-21
Person
3
5
0
Review of Outpatient Team 3,
21st September 2023
My fathers appointment was over 1 1/2 hours late the boards in reception said no delays and we waited outside the consultants all that time not informed of anything which was very frustrating especially as my father suffers with Alzheimer’s
Keep us up to speed with timings!
Queen's Hospital
2023-09-21
Person
4
5
0
Review of Outpatient Team 4,
21st September 2023
No serious complaints with the organisation of the appointment
It seems ridiculous that in 2023, you still can’t access scans taken at other hospitals - I now need to wait 6 weeks for an MRI for no reason
Queen's Hospital
2023-09-21
Person
1
5
0
Review of Queen’s - Accident & Emergency,
21st September 2023
The whole time we was in there wad shambles.. 2 doctors on night shift no one being called.... morning staff were great.... nurses were rude and laughing at people... telling him to just discharge him self.... 19 hours sat with pain in back and chest ribs on rock hard chairs.... nurses kicked patients out onto hard chair only then I need to go back in after seeing doctor for more liquids
... minimum care given... the doctor I was seen by in the end was nice but u was given no answer and still have same pain on and off regularly but I refuse to sit for hours again to be seen.
Staff to treat patients with kindness
... kindness goes a long way
Queen's Hospital
2023-09-21
Person
5
5
0
Written by a NHS patient
21st September 2023
I could not have received better care. Everyone of the staff was very kind, helpful and attentive.
Queen's Hospital
2023-09-21
Person
5
5
0
Review of Outpatient Team 3,
21st September 2023
Treated with dignity
None
Queen's Hospital
2023-09-21
Person
5
5
0
Review of Outpatient Team 2,
21st September 2023
Because the nurse supported me when taking the eye testing and initially the nurse explained what the test is for and how I should operate the push button during the session. Also the Doctor who tested both eyes for any pressures etc.and advised me of the pressure results and informed me that there will be further testing in about 6-7 months.
When I received my appointment I was pleased to get it and went straight to the Outpatients Team 2 who received the appointment details and explained to me where to wait until the nurse called me.
Queen's Hospital
2023-09-21
Person
5
5
0
Review of Outpatient Team 2,
21st September 2023
Nice, cooperative staff specially Clinic Nurse. ENT Consultant explained me briefly with encouraging.
Very cooperative and friendly.
