Queen's Hospital

Queen's Hospital 2024-04-24 Person 3 5 0

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Queen's Hospital 2024-04-24 Person 4 5 0

The nurses were not the best, huddled in the little office. No one actually spoke to us or came out to check if the patients were OK. You had to go to them. Didn't feel very caring.

Nurses to be more interactive with patients. Receptionist could actually have a smile on their faces rather than looking miserable

Queen's Hospital 2024-04-24 Person 5 5 0

Because I appreciate servis

Nothing

Queen's Hospital 2024-04-24 Person 5 5 0

It was a very satisfactory experience with little waiting .

Nothing . It took organisation by me just to attend . My physical condition meant no public transport and I needed a carer to push my wheelchair . I arrived early because parking is so unpredictable and I was seen early which I appreciated

Queen's Hospital 2024-04-24 Person 5 5 0

Great care

Not such a long, long wait for urgent cardiology appointment. Affects mental health, as well as physically. Also took its toll on my family. My children are young.

Queen's Hospital 2024-04-24 Person 4 5 0

Great team very nice people

Nothing was ok

Queen's Hospital 2024-04-23 Person 1 5 0

Shocking service. 14 hours and counting… plenty of people doing nothing. 14 hours for blood tests results - insane.

SPEAK to people. Don’t tell someone it’ll be a few hours which turn in 14 AND I’m still sitting here. I slept as much as I could on a chair all night not ONE hospital staff member has spoken to me since I had my blood taken at 12:30am it’s now 11:56am, nearly 12 hours. Disgusting.

Queen's Hospital 2024-04-22 Person 1 5 0

I

Communication and waiting time.

Queen's Hospital 2024-04-22 Person 5 5 0

It was very busy in each department but the staff friendly and professional at all times whilst I spent seven hours

You all do a wonderful job looking after everyone

Queen's Hospital 2024-04-22 Person 3 5 0

There is room for improvement.

This is an event that I witnessed whilst sitting in the Hot Clinic Reception. An ambulance crew of two dropped a wheeling crying old lady in a wheelchair to the clinic as she was feeling unwell, there was some sort of discomfort with the tubes from what i overheard. Whatever the cause, she was in pain and need of immediate attention. However the A&E department had sent her here. The receptionist obviously couldn’t schedule her into the doctors busy schedule. And she’s still sat next to us in the waiting area, it’s been an hour since the ambulance crew dropped her here in Hot Clinic Reception. It’s really disappointing and heartbreaking to witness such an event. What if that were me, how would I feel, that’s the question we should be asking ourselves.