Princess of Wales Hospital

Princess of Wales Hospital 2026-03-04 Person 2 5 0

sadly had to go to A/E last night/morning ,was seen about 30mins,Had back pains/hard to breath and crushing chest pains..bloods/ecg etc done, lovely nurses but well under staffed ...one doctor on. Was told to go back and wait in reception for results. Waited 4 1/2 hrs then enquired as to update, nurse said wont be much longer, trying to cover obvious problems. Waited bit longer and checked with reception who told me that Tests HAVE BEEN TAKING UP TO 10 HRS TO COME BACK...having already been there 4 1/2 hrs decided that was it ,told them I was going and asked them to call if anything found but was roundly told they don't do that ,so still left as Patients are obviously just seen as a problem there ,nurses aside ,Its plain to see the way they get around the times they are seen is to get them in early as and then this makes it look as if they are doing well on timings but when you are sent back out to waiting rooms for 1/2 a day its a farce ,need less pen pushers and more workers to say the least, ,shocking experience ...But sadly expected and delivered

Princess of Wales Hospital 2025-07-22 Person 5 5 0

Had cataract surgery in The Princess of Wales hospital, I was very happy with the whole process, excellent treatment from all staff and including the eye surgeon Derek Ho.

Princess of Wales Hospital 2025-07-03 Person 5 5 0

I was treated with kindness and in a professional manner by the staff.

Princess of Wales Hospital 2025-06-13 Person 5 5 0

great hospital, caring staff, all very professional in their work ethics

Princess of Wales Hospital 2025-05-27 Person 5 5 0

The Princess of Wales hospital in my opinion and experience is excellent. I have been cared for in two specialties both of which are outstanding. Dr Wong and the heart failure team are absolutely amazing and I feel give a world class service. The eye clinic and Mr Colm McAlinden who carried out my cateract surgery also provided outstanding care. The outpatient department and X ray department are of equal outstanding merit. Thank you

Princess of Wales Hospital 2025-01-15 Person 1 5 0

My husband is currently an inpatient in the A&E the nurse looking after him today 15/1/25 on the morning, shift was rude and abrupt in her manner. My husband waited 12 plus hours for his insulin I’m still waiting for the consultant to update me, been waiting since 11am this morning, despite phoning. I understand they are busy, but that Nurse was not aware I was on the phone to my husband and the way she spoke was vile if I’m honest. He is a complex patient with complex medical issues. But this Nurses rudeness was beyond I will be forming the NMC, Kay Todd Wife of Steven Todd .

Princess of Wales Hospital 2024-10-06 Person 5 5 0

It was clean; the nurses were all caring.

Princess of Wales Hospital 2024-08-16 Person 5 5 0

My experience throughout my surgery and care was excellent throughout, clean, informative, on time, I felt safe and secure at all times

Princess of Wales Hospital 2024-07-21 Person 5 5 0

My mother has received regular care in the eye clinic as well as having cataracts removed from both eyes. In addition she has been referred to the cardiology department for investigation. Each and every staff member and specialist has been caring and professional. The appointment department have bent over backwards to assist on all occasions. We are all aware of the stress under which NHS employees are operating, yet they have all shown great patience and have been prepared to spend time with my mother. They give the impression of having all the time in the world, even though we know this is not the case. Thanks to all of you.

Princess of Wales Hospital 2023-07-07 Person 4 5 0

Day surgery under Ms M Zaki Gynaecology first time going to Theatre was Frightened but student nurse told me l be ok and l will be told everything and went up to Theatre kept my husband informed and rang him when l was back had nice cup coffee and biscuits and after about 30 minutes said l could go home and all the staff on day ward and Theatre staff very nice you would not get any better going private under thank you all