Reviews
Reviews
My experience throughout my surgery and care was excellent throughout, clean, informative, on time, I felt safe and secure at all times
My mother has received regular care in the eye clinic as well as having cataracts removed from both eyes.
In addition she has been referred to the cardiology department for investigation.
Each and every staff member and specialist has been caring and professional.
The appointment department have bent over backwards to assist on all occasions.
We are all aware of the stress under which NHS employees are operating, yet they have all shown great patience and have been prepared to spend time with my mother. They give the impression of having all the time in the world, even though we know this is not the case.
Thanks to all of you.
Day surgery under Ms M Zaki Gynaecology first time going to Theatre was Frightened but student nurse told me l be ok and l will be told everything and went up to Theatre kept my husband informed and rang him when l was back had nice cup coffee and biscuits and after about 30 minutes said l could go home and all the staff on day ward and Theatre staff very nice you would not get any better going private under thank you all
Admitted this morning to have my umbilical hernia surgery with mesh. What an amazing hospital. I was looked after from start to finish with the utmost professionalism. Nothing was too much trouble and conideribg the huge pressures the surgeons, doctors and nurses are under, everyone kept smiling and gave the very best care . Arrived home and completely pain free (at moment) thankyou so much to Mr Padman and the team at Princess of Wales. You truly deserve a medal for all you do.
Having recently attended the A&E dept., at POW I can't praise the staff enough. I waited a matter of minutes to be seen and was immediately given pain relief and investigations began.
Having had the plan explained to me an operation was carried out (I have no doubt that this saved my life).
The staff ITU were amazing, not leaving my side and constantly monitoring me. Explaining and encouraging me each day.
After three days I was transferred to Ward 11. All I can say is WOW!
All staff on that ward went above and beyond at a time when I could do little for myself. They made me feel important and nothing was too much trouble for them.
A few weeks later I returned to day surgery for a procedure where once again I was treated with respect in a friendly and caring manner. The surgical team at this hospital are truly amazing.
I also want to point out that the sonographers, porters, cleaners could not have done more for me.
My son , who has Aspergers Syndrome, was admitted as an emergency after 4 weeks of pain and rectal bleeding. He was triaged through A and E and seen by Medical doctors. He was admitted to a trolley bay on the AMU ( Acute Medical Unit) that night. He was seen by both General Medical Physician' and by a Gastric Consultant and Specialist nurses. He under went a string of tests during the next 24 hours and was diagnosed with Acute Ulcerative Colitis. He remained on the AMUvfor 5 nights as there were no beds on the Gastric Ward. However, the Specialist Gastric nurses visited him regularly in conjunction with excellent, kind and dedicated staff on the AMU. They took time to understand his fears associated to his Aspergers.
It was a very scary time for my son and all of the family. Especially when the wards were locked down due to the high admissions of Flu and Covid patients. The nursing staff were run off their feet yet his Dad and I were treated with the same kindness and respect that my son received.
After 5 nights he was transferred to the Gastric ward , and was discharged home to Convalesce two days later.
He is aware of his treatment plan going forward and the further help the hospital will provide to him, on a regular basis, to manage his condition.
This lifesaving and excellent care was provided in the middle of the strikes ( which we ALL FULLY SUPPIRT) by nurses and. Paramedic crews. We did not have to find one penny.
THANK YOU PRINCESS OF WALES HOSPITAL To the Consultans, Doctors, Nurses, Pharmasists, Porters, Cleaners and Assistants who all played a part in treating and caring for my son.
Our NHS is a jewel in our crown. .
Mum’s care with Dr Chan was exceptional. Really appreciated his ability to draw Mum into the conversations.
Today I attended A and E at The Princess of Wales Hospital in Bridgend. From start to finish was I treated well and the professionalism of the staff was of the highest order.
Thank you all for making me feel reassured and secure.
Horrendous experience, my 80 year old mother in law was left in a chair for hours on end, was eventually transferred to a ward which was all men. She was put in a bed by the window, with no privacy curtains and a TV above her which was on all day and all night and was so loud she was unable to sleep. She was so cold during the night, she had to get dressed in her day clothes. The consultant was rude and at one point, when she asked a question was told to 'shush' She was not given her medication for 12 hours and she's diabetic. She had pie and chips for lunch, which was completely inedible. She's is an elderly woman was various medical conditions and was not well cared for at all. Shame on you.
Very well looked after given all the information needed and treated with care everyone was very polite helpful and knew what they was talking about made me feel at ease and the operation went well and nearly back to 100%