Morriston Hospital

Morriston Hospital 2020-01-20 Person 5 5 0

I was sent to Pembroke Ward (Plastic Surgery),last Wednesday evening from Neath Portalbot A &E.I had bumped my thumb nail the previous Sunday and during those few days I had swelling and pain going up my arm,I also had a "red line " travelling up my arm from my wrist.I arrived on the ward and was seen very quickly by a lovely Dr,he took my history and examined my arm. Within an hour I was seen by a surgeon who told me I had an infection under my nail which was travelling toward my lymph nodes,which could have led to septicaemia if I'd left it any longer.He had to remove my nail and clean out the infection.During this time I was attended by the surgeon and the Dr,they were both very attentive,kind and courteous to myself and my husband.I couldn't fault my treatment from start to finish.

Morriston Hospital 2020-01-09 Person 1 5 0

This hospital needs the senior management reviewed, the customer care is nothing less than disgraceful , they keep the full detail from you and the level of care is poor overall, they have no compassion for the families of the sick, I refer the experience to the cardiac unit where things are brushed under the carpet and mistakes made on a regular basis.

Morriston Hospital 2019-12-18 Person 2 5 0

This hospital has so much potential, being just off the M4, with loads of land for developing the hospital into the beacon of healthcare that South West Wales so sorely needs. Sadly, the short-sightedness of managers who occupy short-term positions before being promoted up the managerial hierarchy don't seem to take Morriston hospital seriously enough to allow the place to flourish. Why doesn't the government step in to sort out the ambulance queuing mess outside A+E, the lack of community beds to allow those who can't quite cope at home recover without needing round the clock expensive nursing care on acute hospital wards and generally cull the ever-increasing and also disproportionately increasing managerial staff? The salaries can be put to better use. The staff work so hard and manage to help people despite of, not because of, the system that they are constrained within. No wonder there is such a high level of sickness among hospital staff, when the logistic pressures are so high. Dealing with sick people is stressful enough without the additional stress of insufficient beds, insufficient access to theatres, insufficient social workers to assess those who need to be discharged, insufficient physiotherapy cover on weekends to allow fit and well people to go home safely, insufficient car parking to allow staff to get into work at the correct time, rather than arriving an hour early simply to get a car park space, insufficient flexibility in nursing shifts so that nurses cannot clock off early but do not get paid when clocking off late, insufficient access to hot meals without staff joining long canteen queues when they only have a 30 min break, insufficient broadband speed to allow timely access to important patient information and digital communication, insufficient mobile phone cover inside hospitals so that some members of staff are uncontactable at work, insufficient access to fresh air or a place to simply sit down outdoors for 5 minutes without being overwhelmed by patients smoking outside the hospital entrance areas. What can I say? The staff at Morriston hospital somehow manage to do a great job despite being overwhelmed by an insufficient supporting service. The solution? Fewer managers and more funding for direct patient care, with better care of the healthcare providers please.

Morriston Hospital 2019-12-12 Person 4 5 0

Staff very helpful The parking is absolutely appalling, you have better chance of winning the lottery than finding a parking space

Morriston Hospital 2019-11-08 Person 1 5 0

We sat in the A&E for 5 hours , nurses were saying you’re next so we waited and waited . 6 hours later still nothing, not to mention the old lady in the wheelchair that can’t move sitting patiently for 4 hours still not to be seen . A lady crying cause no one has seen her and it’s 3 hours later. If you have an emergency better off finding somewhere else to go.

Morriston Hospital 2019-11-04 Person 2 5 0

My husband was in HDU but he had to use toilets that visitors were using. No toilet paper. All toilets in the hospital are dirty. Shower head not working on Ward H. His tablets were left in a cabinet in his previous ward which I had to fetch even though there was a new patient there. Basic problems with standard of cleanliness and uncaring nurses. The problems we envisaged were unconnected with money.

Morriston Hospital 2019-11-04 Person 2 5 0

A relative was admitted to the vascular ward at Morriston. Although we couldn't fault the surgical team ( they were excellent) the nursing care on the ward was virtually non -existent. During the admission we observed patients falling after using the bathroom unsupervised, dressings going unchanged, nurse call bells being ignored for 20 mins or so and patient information being miscommunicated to relatives. If you didn' t go in with an infection the chances were pretty high that you would have one on discharge. The ward manager needs to take a long hard look at how this ward is running. It is as though the patients are an inconvenience - the majority if the nursing staff seem to think that nursing consists of sitting huddled at the nursing station on their mobile phones, discussing their night out or next holiday. Nursing is clearly just a job and not a vocation. They should be thoroughly ashamed of the standard of care they are providing. Ill tell you one thing for certain - They will never never be without work on this ward since they are creating work for themselves by their clinical negligence. Bring back the old Matrons and ban mobile phones and care may improve. How these staff get any job satisfaction is anyones guess.

Morriston Hospital 2019-10-07 Person 5 5 0

could not ask for a better team of staff. Caring, hard working and treated me with the utmost respect before, during and after my operation.

Morriston Hospital 2019-09-26 Person 5 5 0

Having received great care on many occasions this is a hospital I trust. Have been to other hospitals when living in other parts of the uk but none are as well staffed or equipped as here. It has also seen my family through some tough times.

Morriston Hospital 2019-09-20 Person 3 5 0

A hospital which is graced with good-natured hard working staff and cursed with a seemingly chronic lack of resources. Do we really need to pay for so many hospital managers out of our tax when perhaps, the money could be invested directly into patient care?