Gloucestershire Royal Hospital

The staff that found me in the day ward on the first bank holiday where brilliant, Lucy was great and got me admitted to ward 5b. The nurses and staff on 5b were great and the staff in the ERCP center were great as well.

Everyone seems to give you the brush off passing you from person to person and no one doing anything.

Although the staff did my observations every 15 mins for a couple of hours after my operation they didn't try to help me to the toilet. I had a drip and drain tube in and found it difficult to get out of the bed and to the bathroom. My sheets and blankets were all over the place and I couldn't tidy the bed myself and nobody came to do it either. I was in a side room as I was there as a private patient and also because I have an ICD fitted which had had to be turned off during the operation and on again afterwards. My room door was left open all the time so it was easy enough for them to pop their head in to see if I was comfortable or not.

All the staff in the Childrens Out Patient department are all fantastic and take time to talk to you, Val on reception is always really cheerful and welcoming when you arrive.

Really cannot complain about this hospital or it’s staff it facilitates Pleased to be patient and our patient seen by excellent consultants.