Gloucestershire Royal Hospital

Really cannot complain about this hospital or it’s staff it facilitates Pleased to be patient and our patient seen by excellent consultants.

Okay helpful staff

I had major lower back surgery under Mr Rathnam Sundaram and was moved to ward 3. As i was unable to eat the food i was offered,my choice as the food did not appeal,i lost three kilo in the three day stay.The catering staff knew i had not eaten but i was never offered an alternative,even a sandwich would have been nice. During the second evening and night i developed hiccups so to save disturbing the ward i sat in the corridor all night but although there were nurses in the area no one came near me.At 05.30 a nurse can on duty who suggested i try drinking a cup of hot water which worked, Please take these comments as constructive criticism.

Having driven 40 miles at 02:00 to Gloucester as no ambulances were available, I presented with a severe painful foot and leg. No GP was available for six hours and A&E were too busy to see me. "Triage" nurse did minimal exam, said try tomorrow. That morning drove 2 1/2 hours to where I live, presented myself to Portsmouth A&E, and was admitted within 30 minutes, surgery scheduled a week later.

The staff were amazing, and very supportive during a difficult time. However, I was unimpressed by the domestics having a break in the parents room on the ward- the parents room should be somewhere parents can escape for a few minutes for a cup of tea, I don't want to listen to bitching about staff members, or motivational YouTube videos. We were also sometimes not told relevent information about our child's health until a couple of shift changes after test results etc. had come back. It seemed like we were just being forgotten.