Fleetwood Health & Wellbeing Centre

Dock Street, Fleetwood, Lancashire, FY3 6HP
 
7,286 reviews

Reviews

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Reviews

 
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Review of Fleetwood Urgent Treatment Centre
28th December 2023


I cannot praise the staff at the centre highly enough. From reception to nurses to doctors whenever I have attended I have been treated with the utmost care patience and kindness.and as a pensioner I can assure you that is not always the case elsewhere. No matter how busy they are they are nothing is too much trouble Can't thank them enough

Suggested improvements
Nothing

Experience
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Rating not given.
 
Review of Fleetwood Urgent Treatment Centre
28th December 2023


Went to have a check on my chest as I was coughing up coloured sputem.

Suggested improvements
I was greeted by a lovely receptionist called Jennifer who immediately put me at my ease. What a lovely person. The nurse who treated me, once more, very caring lovely person, unfortunately I can’t remember what she was called but was very pleased I was treated by her.

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Review of Fleetwood Urgent Treatment Centre
28th December 2023


I arrived at 19.20pm and was seen by 19.45pm. The staff were understanding and listened to concerns. The Reception staff were equally understanding and empathetic.

Suggested improvements
It is difficult I know, but spreading the seats out more so that people who are ill are not sitting on top of each other.

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Rating not given.
 
Review of Fleetwood Urgent Treatment Centre
28th December 2023


Because I have asthma

Suggested improvements
.

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Review of Fleetwood Urgent Treatment Centre
28th December 2023


I gave this answer because I have ischeamic heart disease and have had a triple bypass

Suggested improvements
Overall experience was excellent couldn't have asked for more. The doctor was very thorough.

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Rating not given.
 
Review of Fylde and Wyre Wound Care Centre
28th December 2023


Excellent treatment, everything explained clearly by competent and friendly staff

Suggested improvements
On my first visit to St Anne's clinic the lift was out of order, this could have been a problem for some service users as the wound clinic is on the first floor

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Rating not given.
 
Review of Fleetwood Urgent Treatment Centre
28th December 2023


Came in to the hospital via ambulance after collapsing in the street

Suggested improvements
I really found that there was a Language/accent barrier with most of the nursing staff, which was embarrassing for me at times and stoped me asking questions about my future treatment.

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Food
 
Review of Fleetwood Urgent Treatment Centre
28th December 2023


Wonderful and welcoming staff

Suggested improvements
Nothing

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Review of Fleetwood Urgent Treatment Centre
28th December 2023


Very well treated

Suggested improvements
No

Experience
Dignity/Respect
Involvement
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Staff
Safe
Food
Rating not given.
 
Review of Fleetwood Urgent Treatment Centre
28th December 2023


I was treated with care and respect

Suggested improvements
Nothing at all

Experience
Dignity/Respect
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Staff
Safe
Food
 
 
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Fleetwood Health & Wellbeing Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review Fleetwood Health & Wellbeing Centre: http://iwgc.net/eb3z6