cynthia-spencer-hospice
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Cynthia Spencer Hospice

Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP

 

Recent Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Recommend
1 2 3 4 5

Dignity/Respect
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Involvement
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Information
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Staff
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Safe
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Supported
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Spiritual needs
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Cultural needs
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Review of Community Palliative Care Team, written by a family member
16th January 2020

When we arrived home from Cynthia Spencer my husband was frightened by the number of different carers, nurses and doctors walking in through the front door. The hospice at home nurses and personal were very very nice as were the Marie Curie nurses. When in Cynthia Spencer my husband felt rather abandoned as he was in a corner of a ward with 5 or 6 beds by himself.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Staff
1 2 3 4 5

Safe
1 2 3 4 5

Supported
1 2 3 4 5

Spiritual needs
1 2 3 4 5

Cultural needs
1 2 3 4 5
Review of Community Palliative Care Team, written by a carer
16th January 2020

Everything.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Staff
1 2 3 4 5

Safe
1 2 3 4 5

Supported
1 2 3 4 5

Spiritual needs
1 2 3 4 5

Cultural needs
1 2 3 4 5
Review of Community Palliative Care Team, written by a carer
16th January 2020

I am the daughter of my father who was looked after by the hospice at home team, sadly he passed away but without the help I received by the team I would not have coped with by my dad's passing. I was treated with kindness and respect and nothing was too much trouble for them. I felt confident in leaving my father for short period's of time whilst he was in their care, I felt very vulnerable at this time and the team went above and beyond to help me with any issues I was struggling with. I cannot thank hospice at home enough and I would not have got through the few days prior to my dad's passing without them.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Staff
1 2 3 4 5
Review of Cynthia Spencer Hospice, written by a patient
16th January 2020

Very kind, competent and caring treatment/ care received.

Recommend
Rating not given.

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Staff
1 2 3 4 5

Safe
1 2 3 4 5

Supported
1 2 3 4 5

Spiritual needs
1 2 3 4 5

Cultural needs
1 2 3 4 5
Review of Cynthia Spencer Hospice, written by a family member
16th January 2020

Halal menu could be improved, unfortunately they serve rice everyday for lunch and dinner, this is disappointing.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Staff
1 2 3 4 5

Safe
1 2 3 4 5

Supported
1 2 3 4 5

Spiritual needs
1 2 3 4 5

Cultural needs
1 2 3 4 5
Review of Cynthia Spencer Hospice, written by a patient
16th January 2020

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Staff
1 2 3 4 5

Safe
1 2 3 4 5

Supported
Rating not given.

Spiritual needs
Rating not given.

Cultural needs
Rating not given.
Review of Cynthia Spencer Hospice, written by a family member
16th January 2020

I have consistently received excellent care and support form Lora and charlotte, both of whom we extremely good at judging the right moments for compassion and thoughtfullness laughter and encouragement. The entire team of nurses and HCA's are excellent but I am particularly grateful for the brilliance of Lora and Charlotte.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Staff
1 2 3 4 5

Safe
1 2 3 4 5

Supported
1 2 3 4 5

Spiritual needs
1 2 3 4 5

Cultural needs
1 2 3 4 5
Review of Community Palliative Care Team, written by a family member
16th January 2020

Treated with care and kindness, nothing was too much trouble, kept informed at all times.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Staff
1 2 3 4 5

Safe
1 2 3 4 5

Supported
1 2 3 4 5

Spiritual needs
1 2 3 4 5

Cultural needs
1 2 3 4 5
Review of Community Palliative Care Team, written by a family member
16th January 2020

The care felt so personal, I cannot praise the team enough.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Staff
1 2 3 4 5

Safe
1 2 3 4 5

Supported
1 2 3 4 5

Spiritual needs
1 2 3 4 5

Cultural needs
1 2 3 4 5
Review of Cynthia Spencer Hospice, written by a patient
16th January 2020

Everyone is kind lovely, helpful.

 
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