Cynthia Spencer Hospice

Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
 
1 2 3 4 5 1,728 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 1 of 10
 
1 2 3 4 5
Review of Cynthia Spencer Hospice, written by a patient
25th February 2021


Staff caring and respective especially to my conducting had affect my compassion and anxiety.


Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Lymphoedema Palliative Care Team,
20th February 2021


The nurse I spoke to was very professional, yet friendly. She was very knowledgeable and gave me lots of information for which I was very grateful. She made me feel at ease and was easy to talk to.


Can't think of anything.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
1 2 3 4 5
Review of Wellbeing @ Cynthia Spencer,
17th February 2021


Really cant see anything that could be improved with this exercise program. It was well thought out and executed by very caring staff - while taking into account a wide range of differing physical abilities. Highlight of the week during a very difficult time of being isolated/locked-in for nearly a year. The course provided just the right impetus to become more active. For me personally it has gone along way to restoring the strength in my legs and consequently has increased my confidence after having 3 falls.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
1 2 3 4 5
Review of Wellbeing @ Cynthia Spencer,
17th February 2021


The staff at the Well-being Centre provide an excellent service. The virtual sessions are always well planned and delivered in a professional manner. The staff have a good sense of humour which makes the sessions fun and I always look forward to them. The staff create a good atmosphere within each group session. Feedback is requested when a group session ends so that the service is monitored regularly. I honestly cannot think of any suggestions that I could give to improve even greater care.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
Rating not given.
1 2 3 4 5
Review of Lymphoedema Palliative Care Team,
11th February 2021


Excellent service from the Lymphoedema Team. Helen and her team are very caring and explain everything clearly.


I have not complains so cannot think of any improvements.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
1 2 3 4 5
Review of Wellbeing @ Cynthia Spencer,
29th January 2021


I think the service is very good.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
1 2 3 4 5
Review of Wellbeing @ Cynthia Spencer, written by a patient
26th January 2021


The staff are always friendly. They recognise the importance of ongoing support and always try to include everyone. The only request I have is, if possible, to have a weekly online session of something during the pandemic. Apart from zoom with my family, my friends at Wellbeing are the only social contact I have.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
1 2 3 4 5
Review of Cynthia Spencer Hospice, written by
16th January 2021



Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Lymphoedema Palliative Care Team, written by a patient
7th January 2021


Very safe environment ,good communication and plenty of opportunity for questions.


Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
1 2 3 4 5
Review of Community Specialist Palliative Care Team, written by a family member
1st January 2021


I was completely satisfied with the nursing care and help I received


I cannot think of anything that you could improve upon.The girls were always really cheerful and caring.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
 
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Resources

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