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Cynthia Spencer Hospice

Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
 
1 2 3 4 5 1,659 reviews

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Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
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Staff
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Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Review of Community Palliative Care Team, written by a family member
7th June 2020

No improvements necessary! Faultless throughout all staff very professional, identifying any problems with patients well being and finding solutions. All staff very welcoming to patients family. "Homely" and kind atmosphere, at home and Danetre.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
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1 2 3 4 5
Review of Community Palliative Care Team, written by a family member
7th June 2020

Cheryl, the OT- demonstrated amazing levels of care, compassion and professional organisation- to reassure, support and provide needed equipment to the patient. in everything we had the sense that Cheryl genuinely cared and was going the extra mile. Highly appreciated in our hour of need.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
Rating not given.
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
Rating not given.
Cultural needs
1 2 3 4 5
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1 2 3 4 5
Review of Community Palliative Care Team, written by a patient
7th June 2020

Everyone involved was extremely kind and helpful. Cannot praise them enough for excellent care.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
Rating not given.
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
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1 2 3 4 5
Review of Community Palliative Care Team, written by a family member
7th June 2020

As a family we have nothing but the highest praise for the care my husband received from the district nurses who came to the house and the nursing staff in Danetre hospice; we feel very lucky to have secured a bed there for his last five days. The main gap in provision was the lack of any support overnight, as every night was disturbed several times, leading to exhaustion for those caring for him, was then had to cope with daytime care as well.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
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1 2 3 4 5
Review of Cynthia Spencer Hospice, written by a family member
24th May 2020

The family have been very impressed by the level of care and compassion from the hospice staff. We feel our father has been well looked after.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Cynthia Spencer Hospice, written by a family member
24th May 2020

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Community Palliative Care Team, written by a family member
9th May 2020

My mum could be a difficult patient but all of those involved in her care were kind, gentle and they adapted to her needs. In our opinion nothing needs to be changed to improve the care provided.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Community Palliative Care Team, written by a family member
9th May 2020

From a medical point of view everything was excellent. What takes the care above and beyond that is the staff themselves. They do not just perform the tasks because it is a "job". It is all comes with a deep caring for the patients, even speckled birth a bit of love. They make you feel like you are part of an extended family, and I think they all secretly have angel wings tucked away! I cannot speak more highly of them or thank them enough.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Community Palliative Care Team, written by a family member
9th May 2020

Marie Curie night nurse was excellent there is nothing that could be improved.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Community Palliative Care Team, written by a family member
17th April 2020

The staff that came into care for my husband were all very nice and gave great care. A special thank you to Diane who was very good and very supportive to me and my daughter. Thank you all so much.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
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