Community Services - Essex Partnership University NHS Foundation Trust

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-22 Person 5 5 0

Very caring, kind and respectful.

N/a

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-22 Person 5 5 0

I was seen really quickly after a referral from my GP. I felt heard by Alex. She was professional, empathetic and kind.

Happy so far

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-22 Person 5 5 0

Great service and very professional nothing

Nothing service was great

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-22 Person 5 5 0

Because I have been given support over the last few months at a time when I needed it. Also I have been put in touch with organisations that I can contact such as Trustlinks.

Nothing as far as I am concerned. I felt I was given the opportunity to express myself and ask any questions I had, to which answers were offered. There was no stereotyping and I felt I was treated as an individual.

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-21 Person 4 5 0

The staff were very friendly & engaging.

I wish the talking tiddlers was longer then 3 sessions as the first session he was exploring the room & settling in. It was only be the last class he had started to engage with activities

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-21 Person 5 5 0

Alex is a very compassionate lady who is certainly in the right job. She made me feel although there are people who care out in the world

Not applicable.. I believed Alex works to the best of her abilities and Is super at being a mental health nurse

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-21 Person 5 5 0

The practitioner I saw was fantastic, she immediately put me at ease, listened to me and gave me great information.

The time between my referral and appointment was perhaps a little long.

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-20 Person 5 5 0

The pain team have been fantastic. For the first time in 12 years I have felt believed and listened to. Debbie has such a wealth of knowledge and her online sessions are great, I have learned so much. Kasia's medications session was also really helpful, I learned alot about pain medications and it reinforced that I was doing the right thing in reducing and coming off of them, which I have now achieved and feel so much better for. I've had a couple of sessions with Lisa, I really enjoyed the Tai Chi taster session and I'm looking forward to my follow up 1to1. Thank you so much to the whole team, I feel I am finally making progress and getting back control of my life!

n/a

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-20 Person 4 5 0

I received compassionate care, and empathy by the mental health team, and was kept informed with any plans or progress. I understand that the system is fully stretched but waiting times for any counselling needs urgent review, vulnerable people can not wait too long for appointments.

Community Services - Essex Partnership University NHS Foundation Trust 2022-07-20 Person 5 5 0

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Jason has been fantastic. The care and compassion from him has really helped me through the most difficult part of my life, knowing he is there if I need him and having regular conversations has got me through some very difficult times