cardinal-clinic

Cardinal Clinic

Cardinal Clinic, Oakley Green, Windsor, Berkshire, SL4 5UL
 
865 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 18 of 85
 
Review of Inpatients written by a patient
22nd February 2023


Knowledgeable and caring nurses and staff. Professional manner.

Suggested improvements
Some classes were repetitive.

Dignity/Respect
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Safe
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Food
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Review of Inpatients written by a patient
22nd February 2023


Probably the best private psychiatrist isn't I have stayed in-zero problems arose with treatment while here, just minor inconveniences! Facilities, staff and food was truly exceptional and the value I felt contributed to a swift recovery.


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Review of Inpatients written by a patient
22nd February 2023


Food was great with very attentive kitchen. Made great close connections with staff who generally care and any concerns about treatment/ meds were sorted quickly- cannot fault! : )

Suggested improvements
No phones in communal areas. Clearer on patients not sharing personal information.

Dignity/Respect
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Review of Inpatients written by a patient
22nd February 2023


Staff were kind and caring, facility was clean.

Suggested improvements
The day I was meant to be discharged was wrong so caused more stress.

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Review of Inpatients written by a patient
22nd February 2023


The nurses were helpful. Housekeeping ladies were nice. I enjoyed the community meeting and giving me a say in what went on.


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Review of Inpatients written by a patient
22nd February 2023


The care I received was fantastic.

Suggested improvements
Nothing.

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Review of Inpatients written by a patient
22nd February 2023


All the staff were amazin - so caring.

Suggested improvements
NA.

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Review of Inpatients written by a patient
22nd February 2023


I was taken good care of.

Suggested improvements
Nothing.

Dignity/Respect
Involvement
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Safe
Rating not given.
Food
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Review of Inpatients written by a patient
22nd February 2023


I enjoyed the group classes. I have a good relationship with my therapist and my psychiatrist. I made friends with other patient. I was well treated. I learnt a lot. I have made god progress.

Suggested improvements
I felt sometimes the use of medication was pushed when not always necessary. It was helpful,but sometimes a chat is more useful mean a pill. Very minor point.

Dignity/Respect
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Safe
Rating not given.
Food
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Review of Outpatients
5th February 2023


You failed to inform me that that my daughter had not attended sessions (she told us that you had not contacted her)to help her with her mental health. The first I heard about her non-attendance was when we received a demand from a 3rd party debt collector for the sessions that she did not attend. You told me that you were unable to update me about my daughter's health. You sent me a confidential report about another patient - I pointed this out to you, however did not receive any response or acknowledgement.

Suggested improvements
Act professionally

2023-03-01 15:29:19
Response from Cardinal Clinic

I am trying to investigate the points you have raised but unable to proceed due to not having enough information, if you would like to give me a call on the main Cardinal Clinic number 01753 869755 and ask for me, I can look into this further. Linda

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Page 18 of 85

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https://cardinalclinic.co.uk/

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