Blackpool Walk In Centre

Whitegate Health Centre, 150 Whitegate Drive, Blackpool, Lancashire, FY3 9ES
 
6,586 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
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Review of Blackpool Urgent Treatment Centre
28th December 2023


Simply excellent no problems at all

Suggested improvements
Nothing

Experience
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Safe
Food
 
Review of Blackpool Urgent Treatment Centre
28th December 2023


I am now been treated by the leg man Mr Michael Miller and I'm happier now started my appointments with him last week at walk in centre white gate drive blackpool up untill then I'd been going to urgent care for re dressings for six week's before I was sent to leg man.

Suggested improvements
Apparently I think the urgent care could of sent me to leg man sooner then the bad cut could of been seen to by him sooner and my leg wouldn't of still been as bad or taking as long to heal. Staff do a good job although I should of been referred sooner because it started to get worse after a few week.

Experience
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Food
Rating not given.
 
Review of Blackpool Urgent Treatment Centre
28th December 2023


The treatment I received was excellent, the waiting time was updated regular. X-ray services was quick and easy.

Suggested improvements
The service I received was excellent and there is nothing that can be improved.

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Review of Blackpool Urgent Treatment Centre
28th December 2023


I was totally happy with all the service I received.

Suggested improvements
Jothing

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Review of Blackpool Urgent Treatment Centre
28th December 2023


Staff very caring and professional.

Suggested improvements
Not convinced I have been given the right medication for my issues/pain.

Experience
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Staff
Safe
Food
Rating not given.
 
Review of Blackpool Urgent Treatment Centre
28th December 2023


Excellent service and very nice staff.

Suggested improvements
I can't think of anything that could have been done better.

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Food
 
Review of Blackpool Urgent Treatment Centre
28th December 2023


No conditions

Suggested improvements
Nothing better could have been done! First class treatment from hardworking staff

Experience
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Safe
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Rating not given.
 
Review of Blackpool Urgent Treatment Centre
28th December 2023


I just don't have any conditions

Suggested improvements
Absolutely nothing you could of done better the staff were as friendly as you'd expect in a hospital they were always on hand I someone pressed their buzzers they were always checking to see if our water jugs were full and food I received was mad I literally had my own picnic

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Review of Blackpool Urgent Treatment Centre
28th December 2023


The patient was my son

Suggested improvements
Service was great. Clinician was funny and made my son feel very relaxed.

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Review of Blackpool Urgent Treatment Centre
28th December 2023


I had been in a car accident. I had limited mobility in neck, right shoulder and right arm and tingling into my hand plus headache and nausea. After 2 hours of waiting (stood up), I had to leave to go home and lie down. I left as I was advised there could be another 3 hours waiting. There was standing room only and literally c30 people were stood as all the seats were taken. It was not the fault of the service however c5 hours wait potentially stood up is clearly not manageable as the reasons for attendance is illness or injury. I have still not been seen as cannot drive and the doctors are now striking. I have remained at home resting and self medicating waiting to see a physiotherapist as I still cannot move my neck very well. This service needs a better triage as it cannot bear the weight of use. Not fit for purpose.

Suggested improvements
More robust triage sending people to a pharmacy as many were clearly there with coughs and colds.

Experience
Dignity/Respect
Involvement
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Safe
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Blackpool Walk In Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review Blackpool Walk In Centre: http://iwgc.net/eb3z4