Blackpool Walk In Centre

Whitegate Health Centre, 150 Whitegate Drive, Blackpool, Lancashire, FY3 9ES
 
6,584 reviews

Reviews

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Reviews

 
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Review of Blackpool Urgent Treatment Centre
11th April 2024


l came into hospital by an emergency ambulance. During my stay l was l was treated very badly by two nurses who roughly dragged me up the bed.l distinctly remember this and that they were hurting me and to l was screaming to please stop. The only response l had was it needs to be done! I remember screaming in pain begging them to stop. Unfortunately they wouldn’t. This action caused large welts/large sores this means and l am still having the district nurses to come to my home to tend to the welts/sores.

Suggested improvements
Thank goodness that this was seems to be an isolated incident…l was in critical care for over a week and every person on this ward were amazing. Nothing was too much trouble I thank those dedicated professionals Doctors, Nurses etc they were professional and always Kind and gentle.The reason l decided to tell you about this incident was that two rotten apples shouldn’t be allowed to spoil the majority of employees and incidents like this taint the reputation of hospital.

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Written by a NHS patient
18th March 2024


This walking centre is so much more convenient for me than attending my doctors, but I do understand it’s just for emergency patience that’s the service they provide is good and yes I would highly recommend themI’m

Recommend
Dignity/Respect
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Written by a NHS patient
12th March 2024


Went for a scan last week as my cancer has come back.I parked my car safely and sensibly as I could not walk a couple of miles from Stanley Park.Just received a fine of £100 by post this a.m.Disgusted.They only care about making money from fines,no care for cancer sufferers here.Apparently many patients have had same problems.Many reviews saying do not use.

Recommend
Dignity/Respect
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Review of Blackpool Urgent Treatment Centre
5th March 2024


Because I don’t need to make that happen to anyone

Suggested improvements
I made this appointment for verginal thrush infection so there is a gent doctor to treat me He said lie down on the bed to check below I felt very uncomfortable with that statement usually gent doctors can’t check down below without an lady doctor He didn’t ask at least permission It’s really bad

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Review of Blackpool Urgent Treatment Centre
25th January 2024


Great service, just unsure why Cleethorpes or other areas don't have a similar walk in service particularly for dressing changed which when daily can be stressful, where I live I have to call out of hours, on hold for up to 1 hour every day then also on weekdays cannot go before 6:30pm... Yet in some parts of the country you can just walk in and often be seen in minutes without all of that hassle So this service is brilliant but once again highlights inequalities in services provided to supposedly equal people based on where they happen to live, if the NHS worked like this everywhere it's reputation would be far better and work load could be significantly reduced.

Suggested improvements
Provide expected wait time to patients, I asked and they were helpful but I think it's always good to be told

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Rating not given.
 
Written by a NHS patient
15th January 2024


Receptionist was helpful seating area was clean patients weren’t waiting to long nurse was very helpful and thoroughly professional

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Review of Blackpool Urgent Treatment Centre
12th January 2024


To answer your question

Suggested improvements
I don't think you could have done better

Experience
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Rating not given.
 
Review of Blackpool Urgent Treatment Centre
5th January 2024


I was impressed with the politeness and the professional attitude of members.

Suggested improvements
Nothing it was perfect

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Rating not given.
 
Review of Blackpool Urgent Treatment Centre
2nd January 2024


Took a 6 month old baby after her gp said they were too busy to see her. Received prompt and appropriate treatment

Suggested improvements
Nothing, excellent service

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Rating not given.
 
Review of Blackpool Urgent Treatment Centre
31st December 2023


Excellent care

Suggested improvements
Nothing

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Rating not given.
 
 
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Blackpool Walk In Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

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