Report this review of Blackpool Walk In Centre
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Blackpool Walk In Centre
2023-12-28
Person
0
5
0
28th December 2023
I had been in a car accident. I had limited mobility in neck, right shoulder and right arm and tingling into my hand plus headache and nausea. After 2 hours of waiting (stood up), I had to leave to go home and lie down. I left as I was advised there could be another 3 hours waiting. There was standing room only and literally c30 people were stood as all the seats were taken. It was not the fault of the service however c5 hours wait potentially stood up is clearly not manageable as the reasons for attendance is illness or injury. I have still not been seen as cannot drive and the doctors are now striking. I have remained at home resting and self medicating waiting to see a physiotherapist as I still cannot move my neck very well. This service needs a better triage as it cannot bear the weight of use. Not fit for purpose.
Suggested improvements
More robust triage sending people to a pharmacy as many were clearly there with coughs and colds.