Birmingham Heartlands Hospital

Bordesley Green East, Birmingham, England, B9 5SS

 

Recent Reviews

 
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Recommend
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Dignity/Respect
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Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
28th December 2016
Written by a carer

A and E treated elderly dad well but experience on ward dreadful. Hes been injured due to lack of basic H and S procedures. No clear care plan, poor communication, staff don't respond to his documented needs. I could go on. Formal complaint submitted as elderly mother had similar awful treatment on another ward couple of years back. No improvement.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
25th October 2016
Written by a carer

We can not speak highly enough of the staff and care we received during my baby's treatment in neonatal. The nurses where always working hard but always made time to answer any questions or concerns we had and were friendly and professional.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
18th July 2016
Written by a carer

My daughter who is 10 was recently in hospital as she had to have an op to have her appendix removed!! My only concern was I was there from Wednesday till Saturday, no one came to clean the floor, the sinks nothing only changed the bin! As a children ward I thought this would be done daily at least! I was disgusted, I even had to ask for her bed sheets to be changed!! Think u need to review this situation as this is where infections come from!!!

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
21st March 2016
Written by a patient

My treatment at the hospital by staff was of the highest quality both before during and after surgery. Well done M Brady

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
24th August 2015
Written by a patient

Great nursing team who constantly make sure you are ok and not in pain. great hospital that thoroughly check that you are ready for surgery.


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