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Written by a NHS patient
20th June 2023


My little boy was took to the critical care neonatal unit. They were amazing, they saved my boys life. There isn’t a single negative comment I could make, all the staff down there were amazing and so kind. Irene and sister Karen particularly stood out with always checking in and making sure we were all ok but honestly all the staff were fab. All the staff in the theatre room during my c section were also amazing, they knew how anxious I was and tried to keep me calm the whole time, I honestly can’t thank everyone enough. Thank you so much heartlands princess of wales

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe