ashford-hospital

Ashford Hospital

London Road, Ashford, Middlesex, England, TW15 3AA
 
1 2 3 4 5 25,300 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 1 of 332
 
1 2 3 4 5
Review of Hand Therapy - Ashford, written by a patient
10th July 2020

Absolutely convenient in this current climate and a great service

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Hand Therapy - Ashford, written by a patient
9th July 2020

Have completed a Physio appointment via video call, easy instructions to assist in setting it up. No technical issues during the call, excellent service by Kim the Physio!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Hand Therapy - Ashford, written by a patient
9th July 2020

Thanks Kim for the exercises and the wrist splint. I really felt listened to and found the session helpful- thank you!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Hand Therapy - Ashford, written by a patient
9th July 2020

Very friendly, helpful,and professional . Made me feel very comfortable and was easy to understand

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Hand Therapy - Ashford, written by a patient
3rd July 2020

This was a video physiotherapy treatment. The physiotherapist was excellent and able to take measurements from the screen of whether I had improved or not. It was very interactive and I was given advice on how to continue. All in all, I am very impressed and grateful. The question about cleanliness is not applicable and so I have given it three stars as I am not given the option to leave it blank. Paragraph

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Hand Therapy - Ashford, written by a patient
16th June 2020

The interview was conducted over the phone and my step-daughter dealt with the interviewer. Everything was very satisfactory.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Hand Therapy - Ashford, written by a patient
15th June 2020

Sarah's consultation by telephone was great. I am sure that you will consider retaining tele and video communications as the first line of treatment when normality returns post covid. No car parking issues, no long waits and for me it was quick and efficient. Brilliant!!!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Hand Therapy - Ashford, written by a patient
12th June 2020

The therapist took an interest in me and put me at ease. She was clear in explaining things - likely outcome and exercises to be done. I didn't feel rushed and felt enabled to ask questions. She clearly took an interest, checking the notes and looking at X-rays. Very good. Just a note on this questionnaire - it relates to a video session but 'was the location clean' is daft - so I've given it 3 stars as I'm not allowed to leave it blank.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Physiotherapy - Ashford, written by a patient
11th June 2020

I have found all the physiotherapists I have seen/spoken to on the phone have been very helpful. I had some face-to-face appointments before the current lockdown and then appointments by phone. I found the instructions Sarah Keating gave me by phone very easy to follow and she was very encouraging. I would be happy to have phone appointments in future. I feel it would be helpful for a new patient to have a couple of face-to-face appointments first so that the Physio can see them and assess what the problem is, and then go to phone appointments.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
#sayThankYou

I would like to write a note of thanks to Mr T Ali Vascular surgeon and Mr S Tadtayev consultant Urologist who have recently looked after my father who is undergoing treatment for lymphoma and an aortic aneurysm. My thanks goes especially to Mr Ali who, whilst talking to my father listened to his concerns about a lump which turned out to be connected to his lymphoma. His quick actions and referral to Mr Tadtayev meant he was admitted within 10 days and the tumour removed. This was all done at the beginning of lockdown so dad who is 84 had to go into hospital without his family but was treated so well by the nursing staff and the consultants with kindness and care and true professionalism during such trying times. Thank you again. We as a family are very grateful.

9th June 2020
 
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Resources

Short link to review Ashford Hospital: http://iwgc.net/eb3mz