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Aberdeen Royal Infirmary

Foresterhill, Aberdeen, Scotland, AB25 2ZN
 
1 2 3 4 5 38 reviews

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Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a carer
1st February 2020

My mum was in ward 104 at ARI for 17 days. She hadn’t been keeping very well. Unfortunately when she reached the ward after many tests I was told that she was palliative. The care that she and I got from the staff was second to none. Not only did my mum receive the greatest of care but they actually looked after myself too. I spent quite a few nights (overnight) in my mums room and the nurses on shift made sure I was well looked after. They treated my mum with so much respect and even on occasion after their shifts came in and spoke to her. I would like to thank everyone who was involved in my mums care, I couldn’t have asked for more caring people for my mum during her last days.

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Written by a carer
7th January 2020

My dad of 89 years old had an appointment today to see his oncology doctor, Dr Grant and was very happy with the detail and advice given. When we went to confirm his ultrasound was okay for tomorrow the receptionist was extremely helpful and went above her duty to see if me dad could be scanned that day. Sorry I didn't get her name but I did get the name of the second member of staff at the dept, Shirley Ewing. Shirley again went above and beyond for my dad and because of her experience and caring nature, My dad also had his CT scan as well. Both these women came back to see that we were being seen to. Today 07/01/2020, I want the people of Aberdeen and surrounding areas know that the staff in our hospitals and health centres are doing a fantastic job and many like these two women are going above and beyond their duties to help and support us when we are most in need. Thank you for the bottom of our hearts.

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1 2 3 4 5
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Written by a carer
7th December 2019

My mum was recently in 105 can’t fault the medical or nursing staff. However from the time mum was told she was being discharged to the time her medication was ready was over 3 and a half hours We waited and waited then was discharged with paracetamol when I explained that mum had taken all her medication in with her when she was admitted and didn’t receive it back. Mum had been admitted to 101 then transferred to 105 and her medication had gone missing. By this time it was 4,30 on a Friday and would not be able to get replacement medication from her GP. I was asked to go back after7 pm to collect replacement medication. I appreciate that everyone is busy and my mum is not the only patient on the ward that needs medication dispensed but there must be a better system.

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1 2 3 4 5
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1 2 3 4 5
Written by a patient
3rd September 2019

I was recently diagnosed with breast cancer and needed surgery and further treatment. From the minute that I was recalled to the breast clinic after mammogram screening and it needed further investigation it has been very reassuring and impressive how caring, supportive and available the whole team is. After diagnosis I was scheduled for a lumpectomy 6 weeks later. I was admitted to the ward the day before for pre-op tests and to meet my surgeon. The ward was amazing, it is a scary time, but everyone working on the ward are so cheerful and compassionate that they actually make it a pleasant place to be in spite of the circumstances. In the morning before the actual operation there were a couple of different procedures that needed done and it was amazing how it all went like clock work although it involved being wheeled to a couple of different wards for different things to be done. I can not praise everyone involved in the whole hospital stay and care enough for what they have done and for their great and compassionate care, it made a very scary time less scary and comfortable and it is much appreciate and they are an amazing team!

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Written by a patient
4th August 2019

From the time I was admitted as an emergency to ward 101/105/109 the standard and professional care I received from all staff was 100percent as an ex member of nhs Grampian of 40years standing I was thrilled and amazed that staff came from all over our world and all coming together as a super team for the benefits of their patients I was thrilled to be helped on my way to a good health result by these Dedicated staff from all depts when their is so much negative info given well NHS Grampian are a beacon to all health care patients Kind regards Edward (Steve) mcphee.

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Written by a patient
15th July 2019

Sat 13 July my appointment was for 8 am ward 207 my consultant mr David Neely my name is Steven gibbons on arriving at the hospital a lovely nurse directed me to my ward i was met by two more nurses who made me feel at ease then the anaesthetist arrived he explained the procedure and spoke about what happens before and after the operation all week I was feeling insecure about my situation after my talk with him I felt so much better later back in the ward after my operation he came back before going home to see how I was as did another lady from the operating theatre how amazing is that these very busy people bothered to come back to see how I was from the ward to operating theatre to recovery and back to my ward everyone was amazing i can't praise you enough thankyou to everyone at ward 207 the blue team

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