Aberdeen Royal Infirmary

Foresterhill, Aberdeen, Scotland, AB25 2ZN
 
1 2 3 4 5 46 reviews

Average ratings

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1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

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1 2 3 4 5
Written by a NHS patient
10th December 2021


I was grateful for the kind and patient way I was treated by the staff.

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1 2 3 4 5
Dignity/Respect
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Written by a NHS patient
16th November 2021


I attend clinic G on a regular basis . I cannot thank the team enough for the outstanding care , especially Ross and Rena . They are so dedicated to their job. They are so professional and yet so friendly. A huge thank you to all the team . There is no room for improvement , it is outstanding care

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1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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Written by a NHS patient
20th July 2021


Called 111 and was told to attend A&E within the hour only to attend A&E and be told I shouldn’t be seen by them and to come back at 2pm the next day (which seems like a bit of a contradiction). Rude reception staff and a nurse who lacked any caring whatsoever. I wouldn’t recommend this hospital to anyone.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
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1 2 3 4 5
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Written by a NHS patient
16th April 2021


The care was great I felt safe but when they left me alone with my teddy bear and asked my mum to leave I did not feel safe but other than that I was satisfied with the care and everything with the hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a patient
16th December 2020


referred to breast clinic to see surgeon after mammogram showed unusual lump. Waited weeks for appointment which is stressful only to have the surgeon take one look at it and say it wasn't cancerous - must have x-ray eyes or something! I have to trust this but I must say there was no point in all that stress of waiting for an appointment if he could tell my one look, you would have thought they'd have done a fine needle biopsy just to be sure.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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Written by a patient
23rd November 2020


I had an appointment at Gynaecology on 27th October. At the time I thought the appointment had gone well, however once I received my letter from the doctor I saw it bore no relation to our discussion. The treatment plan agreed had been radically changed without my agreement. Consequently I have not received the medication I need and my doctor simply will not get back to me. I do not think I will attend this department again, no trust whatsoever

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Written by a patient
15th October 2020


Everybody was kind and helpful, Food was basic but good, nurses were very busy all the time. Thanke to Everybody Graham ELGIN

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Written by a patient
18th June 2020


hospital is overdue modernisation

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Written by a carer
1st February 2020


My mum was in ward 104 at ARI for 17 days. She hadn’t been keeping very well. Unfortunately when she reached the ward after many tests I was told that she was palliative. The care that she and I got from the staff was second to none. Not only did my mum receive the greatest of care but they actually looked after myself too. I spent quite a few nights (overnight) in my mums room and the nurses on shift made sure I was well looked after. They treated my mum with so much respect and even on occasion after their shifts came in and spoke to her. I would like to thank everyone who was involved in my mums care, I couldn’t have asked for more caring people for my mum during her last days.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
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Written by a carer
7th January 2020


My dad of 89 years old had an appointment today to see his oncology doctor, Dr Grant and was very happy with the detail and advice given. When we went to confirm his ultrasound was okay for tomorrow the receptionist was extremely helpful and went above her duty to see if me dad could be scanned that day. Sorry I didn't get her name but I did get the name of the second member of staff at the dept, Shirley Ewing. Shirley again went above and beyond for my dad and because of her experience and caring nature, My dad also had his CT scan as well. Both these women came back to see that we were being seen to. Today 07/01/2020, I want the people of Aberdeen and surrounding areas know that the staff in our hospitals and health centres are doing a fantastic job and many like these two women are going above and beyond their duties to help and support us when we are most in need. Thank you for the bottom of our hearts.

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Dignity/Respect
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Short link to review Aberdeen Royal Infirmary: http://iwgc.net/eb3la