Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Yeading Medical Centre
2016-12-04
Person
1
5
0
Written by a carer
Written by a carer 4th December 2016
Nnnnnoooooooo
6th August 2021
Response from Yeading Medical Centre
We strive to constantly improve the service that we provide patients, so please do feel free to contact us directly to provide us more detailed feedback to help us learn and improve. Best regards, Yeading Medical Centre
Yeading Medical Centre
2016-02-04
Person
1
5
0
Written by a patient
Written by a patient 4th February 2016
Called multiple times to get appointments. English receptionist is extremely rude. I called for an energency appointment due to paramedics being at my house advising me to, cant get aby appointments today as ive called too late and that i should call at 8am the receptionist shouted! However when you call at 8am it says 'the surgery is now closed' i called at 9am and there was no answer!
6th August 2021
Response from Yeading Medical Centre
We are so sorry to read your negative feedback. We are currently (in 2021) recruiting new reception staff and this will be accompanied by a review of our appointment system and staff training. We hope your future experiences at the practice are more positive. Please feel free to contact us directly if you wish to discuss your experiences further. Best regards, Yeading Medical Centre
Yeading Medical Centre
2015-01-06
Person
4
5
0
Written by a carer
Written by a carer 6th January 2015
The trial period of the surgery havinf extended opening is of a great support to my health needs , being able to access these services after working hours for non urgent support is greatly appreciated . In the past I have not sought medical advice as do not have options outside my working hours and the problems have become worse and then needed urgent attention at times needing to contact out of hours and the harmony service. The later opening hours are more beneficial to myself rather than Saturday opening.
29th July 2021
Response from Yeading Medical Centre
Thank you for your positive feedback. At the time of writing this response, we are currently offering late evening appointments on Thursdays. Our provision of such "extended hours" relates to NHS England contracts to provide this service, which is subject to future change. We also offer Online Consultations (via the practice website or NHS App) which can also be helpful option to consider. Best regards, Yeading Medical Centre
Yeading Medical Centre
2014-07-24
Person
4
5
0
Written by a patient
Written by a patient 24th July 2014
Very caring staff.
29th July 2021
Response from Yeading Medical Centre
We appreciate your positive feedback about our staff. Best regards, Yeading Medical Centre
Yeading Medical Centre
2014-07-23
Person
4
5
0
Written by a patient
Written by a patient 23rd July 2014
Very friendly staff
29th July 2021
Response from Yeading Medical Centre
Thank you for your kind words, which our staff appreciate. Best regards, Yeading Medical Centre
Resources
Short link to review Yeading Medical Centre: http://iwgc.net/ecdvb