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Yeading Medical Centre
2016-02-04
Person
1
5
0
Written by a patient
Written by a patient 4th February 2016
Called multiple times to get appointments. English receptionist is extremely rude. I called for an energency appointment due to paramedics being at my house advising me to, cant get aby appointments today as ive called too late and that i should call at 8am the receptionist shouted! However when you call at 8am it says 'the surgery is now closed' i called at 9am and there was no answer!
6th August 2021
Response from Yeading Medical Centre
We are so sorry to read your negative feedback. We are currently (in 2021) recruiting new reception staff and this will be accompanied by a review of our appointment system and staff training. We hope your future experiences at the practice are more positive. Please feel free to contact us directly if you wish to discuss your experiences further. Best regards, Yeading Medical Centre