Wilmslow Health Centre

Chapel Lane, Wilmslow, Cheshire, England, SK9 5HX Also known as: Wilmslow 126 reviews

Reviews

Recommend
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13th October 2022


The Wilmslow Health centre website issues the following guidance ‘ General Practice is in crisis. Patient safety is at risk. Demand for GP appointments is outstripping supply. There are simply not enough GPs. Patients should be able to consult their GP when needed. GPs want to deliver this, but the system is in crisis.’ if you are in doubt when you arrive you will see a video in the reception area showing stressed doctors confirming the above and talking about their mental health having to see 40 patients a day. Patients are at risk. . If you have a serious and concerning set of symptoms and want to see your doctor the wait is three weeks. All very concerning .

Suggested improvements
Filling patients with fear and anxiety that they could be at risk ……im not sure that is the wisest course of action.

Experience
Involvement
Cleanliness
Staff
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30th September 2021


5 months I asked for help you did nothing! Expect put my life in danger! You are a disgrace!

Suggested improvements
Do your job you are getting paid to do.

Experience
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Cleanliness
Staff
Appointment
 
13th September 2021


The receptionists are very helpful. I can usually get an appointment within a week (which is fine as not urgent). A telephone consultation is appropriate for a pain review. I know of several surgeries in the area that have unfriendly & difficult receptionists and poor booking systems which has never been the case at Wilmslow.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
3rd September 2021


I couldn't ask for a more caring and helpful service. Dr Brennan, Dr Ahmed , Dr Ahmad and Dr Hitchen are wonderful ( I haven't had any interactions with the otherGPs)

Suggested improvements
Getting repeat prescription for items not always easy as some meds that I require arenot on the NHS app

Experience
Involvement
Cleanliness
Staff
Appointment
 
17th August 2021


Confirmation of appoint by email and texts are confusing

Suggested improvements
1st email and 1st text clear that this was a telephone consultation. 2nd reminder from a different no. not the Health Centre's said ... 'Don't forget your appointment at 08:45 on Tuesday 17 of August at Wilmslow Health Centre. Please text back CANCEL if you cannot attend. If you wish to opt out of receiving text messages please reply STOP' It reads that the appointment is now face to face and not by telephone.

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Wilmslow Health Centre: http://iwgc.net/ecc2o