Tilehurst Village Surgery
92 Westwood Road, Tilehurst, Reading, England, RG31 5PP Also known as: Chancellor House 29 reviewsReviews
With the current health issue I have the surgery has been very efficient and from the reception getting me appointments with the nurse and then the doctor to the nurse providing thorough 5 star care I am more than happy.
Complete incompetence, rudeness and ignorance all round.
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All we wanted was a call to explain abnormal test results, it shouldn’t take over 2 weeks for this to happen, and we still haven’t spoken to a doctor about them.
Awful receptionists, dismissive, rude and incompetent. Unapologetic for mistakes and ask invasive questions which they have no right to ask without benefit of medical training. The Doctors and Nurses are actually very good if you are fortunate enough to actually get an appointment, sadly, they are completely let down by the worst receptionist team I have ever experienced at a Surgery. Or anywhere for that matter. If possible avoid like the plague.
The receptionists are rude, unhelpful, incompetent and unapologetic. The medical staff are very good but the receptionists lack even basic listening skills, talk over you and ask intrusive questions they are not qualified to ask. Highly unhelpful.
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